Summary
Overview
Work History
Education
Skills
Timeline
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Maria Rojas

Plantation,FL

Summary

Experienced with patient care and clinical operations to support healthcare teams. Utilizes effective communication and administrative skills to enhance patient experiences. Knowledge of medical protocols and procedures ensures smooth clinic functionality.

Overview

17
17
years of professional experience

Work History

Lead Medical Assistant

Pediatric Associates
02.2021 - Current
  • Supervised daily operations of medical assistants, ensuring optimal patient care and service quality.
  • Trained and mentored new staff on clinical procedures and office protocols to enhance team performance.
  • Coordinated patient scheduling and managed workflow to minimize wait times and improve efficiency.
  • Implemented electronic health record (EHR) systems to streamline patient data management and accessibility.
  • Developed standard operating procedures that improved compliance with healthcare regulations and best practices.
  • Led initiatives for continuous process improvement, enhancing operational efficiency in the medical practice environment.
  • Assisted physicians and nurses with clinical procedures following safe practices.

Patient Service Technician

Labcorp
08.2016 - 01.2019
  • Patient and specimen collection
  • Packing and shipping of specimen
  • Preparing samples in a safe and skillful manner.
  • Work requires sensitivity, accuracy and confidentiality.
  • Entering insurance information and diagnosis codes and test codes.
  • Preform toxicology
  • Skilled in maintaining safety for blood collection and handling
  • Experienced in Venipuncture and Capillary puncture techniques
  • Capability of reviewing the medical records and Donor records
  • Skilled at storing the blood samples safely
  • Caring for the patients and donors
  • Assuring quality
  • Tracking the collected blood specimens by tagging, dating and noting down the time of collection
  • Assuring safety of patients and donors while taking blood samples

Phlebotomist Teamleader

Oneblood
08.2011 - 08.2016
  • Over 9 years of experience in phlebotomy
  • Skilled in maintaining safety for blood collection and handling
  • Experienced in Venipuncture and Capillary puncture techniques
  • Capability of reviewing the medical records and Donor records
  • Skilled at storing the blood samples safely
  • Caring for the patients and donors
  • Assuring quality
  • Tracking the collected blood specimens by tagging, dating and noting down the time of collection
  • Assuring safety of patients and donors while taking blood samples
  • Managing from 2 to 30 staff at a time.
  • Teamleader

Medical Assistant

South Florida Pediatrics
08.2008 - 07.2011
  • Developed medical skills and efficiency
  • Taking patients vitals
  • Preforming lab work, including blood testing, administrating medications and vaccines, urinalysis ect.
  • Assisted with physical examination
  • Recorded daily vitals signs in patients medical records using EMR system
  • Made calls to give patients lab results and to make appointments.
  • Verified patients insurance.

Education

Medical Assistant - Health Service Administration, Radiology Technician

Florida Career College
01.2015

Associate of Science - Health Care Administration

Florida Career College
Miami, FL
08-2011

High School -

Hialeah Miami Lakes High School
01.2007

Skills

  • Bilingual: English and Spanish
  • Superior communication & writing skills
  • Microsoft office software proficient
  • Organizational skills
  • Independent
  • Diplomatic
  • Multitasked
  • Excellent judgment
  • Strong patient relations
  • Quick learner
  • Staff oversight
  • Medical office administration

Timeline

Lead Medical Assistant

Pediatric Associates
02.2021 - Current

Patient Service Technician

Labcorp
08.2016 - 01.2019

Phlebotomist Teamleader

Oneblood
08.2011 - 08.2016

Medical Assistant

South Florida Pediatrics
08.2008 - 07.2011

High School -

Hialeah Miami Lakes High School

Medical Assistant - Health Service Administration, Radiology Technician

Florida Career College

Associate of Science - Health Care Administration

Florida Career College
Maria Rojas