Maria Rojas
Dinuba,CA
Summary
Hardworking Package Handler with more than 3 years in package handling. Productive working independently and using appropriate judgment. Well-equipped at loading and unloading packages quickly and efficiently and moving products by hand or with basic material handling equipment such as conveyer belts and qr code scanners. Excellent interpersonal, organizational and time management abilities.
Overview
17
17
years of professional experience
Work History
Package Handler
UPS
Visalia, CA
11.2020 - Current
- Assembled, sealed and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Informed purchasing team of missing or damaged items immediately when unloading and receiving.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Used hand-held scanners and physical logs to accurately track item movements.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Assisted Management with during busy periods, developing new skills while boosting warehouse efficiency.
Supervisor
Palm Village
Reedley, CA
08.2019 - 09.2020
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Interviewed, hired and trained new employees for production positions.
- Worked with management team to implement proper division of responsibilities.
- Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
- Identified individual employee's unique work styles and adapted management methods.
- Provided supportive link between external customers and internal operations.
Customer Service Manager
A&R Autobody
Dinuba, CA
04.2009 - 08.2020
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Developed documentation and logs of implemented solutions and generated and submitted reports.
- Created and reviewed invoices to maintain accuracy while working with customers to answer questions and address payment issues.
- Increased regulatory compliance by accurately completing tasks and adhering to safety regulations.
- Contacted existing and prospective customers by phone or email on consistent basis, which resulted in regularly surpassing [Timeframe] sales targets.
Education
High School Diploma -
Je Young
Fresno, CA06.2003
Skills
- Hand and Power Tool Operator
- Quality Assessment and Assurance
- Visual Inspection
- Loading and Unloading
- Loading Dock Operations
- Standards Compliance
- Inventory Tracking
- Damage Prevention
- Data Entry
- Equipment Parts Replacement
Languages
Spanish
Native or Bilingual
Timeline
Package Handler
UPS
11.2020 - Current
Supervisor
Palm Village
08.2019 - 09.2020
Customer Service Manager
A&R Autobody
04.2009 - 08.2020
High School Diploma -
Je Young