Maria Rubio
Tolleson ,AZ
Summary
Dedicated and focused Office Manager with 5-year background in ASC operational administration. Extensive understanding of streamlining offices for improved functionality and productivity. Dedicated to effectively organizing spaces and efficient communication.
Diversely qualified, exercising knowledge of generally accepted accounting practices, including reconciliations and reporting.
Overview
8
8
years of professional experience
Work History
Office Manager/Admin.Assistant
AZ West Endoscopy Center, LLC.
Phoenix, AZ
10.2011 - 08.2019
- Aided senior leadership during executive decision-making process, meeting with clients to research case, collect data, prepare settlement packages and interpret information for daily report generation
- Supervised front office and GI Technicians employees, consistently cultivating productive and positive work atmosphere
- Conducted random performance evaluations of office staff to monitor progress and productivity and recommend promotions, corrective or disciplinary actions
- Supported clerical needs of more than 8 Physicians and 15 associates, including taking messages, scanning documents and routing business correspondence
- Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members
- Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable
- Evaluated and identified ineffective workflow processes, implemented solutions to improve productivity and personnel performance
- Interviewed, on-boarded, developed and oversaw daily activities of clerical and administrative office personnel
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices
- Elevated customer satisfaction ratings by resolving client and case issues effectively
- Monitored office inventory to maintain adequate supply levels and order products
Education
GED -
Rio Salado College
Avondale, AZ 06.2011
Skills
- Senior leadership support
- Customer relations
- Training and development
- Motivational leadership style
- Invoicing and billing
- Inventory control
Additional Information
Available upon request.
Timeline
Office Manager/Admin.Assistant
AZ West Endoscopy Center, LLC.
10.2011 - 08.2019
GED -
Rio Salado College