Maria Salazar
Waxahachie,TX
Summary
Dynamic and detail-oriented professional seeking a general office position that leverages strong organizational skills, educational background, and diverse experience. Bilingual in English and Spanish, with a proven ability to communicate effectively in multicultural environments. Committed to contributing to team success while pursuing opportunities for professional growth and development. Eager to bring a proactive approach to administrative tasks and enhance overall office efficiency.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Travel Agent
Cruise Brother’s Travel Agency
Clearwater, FL
01.2018 - Current
- Managed client consultations to provide expert advice on travel destinations, customs, and weather patterns. Coordinated travel bookings and payment collection while resolving customer inquiries. Oversaw the arrangement of transport, accommodation, and travel insurance, ensuring comprehensive travel support.
- Managed remote work environments to support team engagement and project continuity.
Customer Service Rep
Child and family and Guidance Center / Burnett’s Staffing
Waxahachie, TX
09.2024 - 12.2025
- Oversaw phone operations to enhance client engagement. Conducted thorough insurance verifications to streamline patient access to services. Led appointment management processes, including scheduling and rescheduling, to optimize patient flow.
Office Manager
Executive Renovation & Construction Pros
Dallas, TX
01.2016 - 09.2024
- Achieved streamlined office operations through effective development of policies and procedures. Enhanced meeting and appointment coordination, resulting in improved organizational efficiency. Elevated customer service and invoicing processes, contributing to successful collections outcomes.
Medical Office Assistant
Southwest Regional Orthopedics & Sports Medicine
Dallas, TX
08.2014 - 12.2015
- Traveled both clinic locations, benefits verification medical service, create patients charts, set appointment, translate to doctor with Spanish patients, physical therapy as needed.
Legal Assistant
The Law Office if Michael P. Kelly
Dallas, TX
06.2012 - 07.2014
- Conducted comprehensive case research for Attorney General's office, focusing on medical record collection.
Medicaid Benefits Clerk
Texas Department of Human Services
Grand Prairie, TX
02.2010 - 05.2012
- Achieved high levels of customer satisfaction through effective service delivery. Streamlined data entry operations to improve accuracy and reduce processing time. Enhanced office efficiency by organizing and coordinating daily tasks.
Education
CNA -
Mansfield Business School
Dallas, TX01-1995
Legal Asst. Diploma - undefined
Lawyer Assistant School
Dallas, TX01-2012
High School Diploma - undefined
North Texas Christian Academy
Ft Worth, TX04-2006
Skills
- Inbound /outbound calls
- General office
- Proficient in legal terminology Insurance Verification
- Customer Service
- Experience Legal Research
- Trial Preparation
- Microsoft office Strong organizational skill
- Team Leader
- Office and Court Procedures Invoicing & Date Entry
- Loan and payment collection
- Remote
- Communicative
- Itinerary planning
- Customer satisfaction
- Telephone etiquette
- Filing systems
- Research
- Database management
- Mail handling
- Processing mail
- Schedule and calendar management
- Customer communication
- Problem-solving
- Organizational skills
- Customer service
- Microsoft office
- Data entry
- Excellent communication
- Record sorting and filing
- Document typing and formatting
- Document review
- Information processing
- Data entry and 10-key
- Scheduling
- Switchboard operation
- Meeting planning
- Travel research
- High volume environments
- Travel industry expertise
- Hotel accommodations
- Insurance arrangement
- Credit card payments
- Leisure travel
- Travel packages
- Package sales
- Travel planning
- Payment processing
- Event planning
- Travel bookings processes
- Client records
- Customer inquiry and response
Certification
- CTA - Certified Travel Associate
- CNA - Certified Nurse Assistant
- CAP - Certified Administrative Professional
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Rep
Child and family and Guidance Center / Burnett’s Staffing
09.2024 - 12.2025
Travel Agent
Cruise Brother’s Travel Agency
01.2018 - Current
Office Manager
Executive Renovation & Construction Pros
01.2016 - 09.2024
Medical Office Assistant
Southwest Regional Orthopedics & Sports Medicine
08.2014 - 12.2015
Legal Assistant
The Law Office if Michael P. Kelly
06.2012 - 07.2014
Medicaid Benefits Clerk
Texas Department of Human Services
02.2010 - 05.2012
Legal Asst. Diploma - undefined
Lawyer Assistant School
High School Diploma - undefined
North Texas Christian Academy
CNA -
Mansfield Business School