Maria Santos

• Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
• Reviewed time records for 700 employees to verify accuracy of information.
• Coordinated resolution of payroll discrepancies.
• Verified and submitted timekeeping information for accurate and efficient payroll processing.
• Managed employee timekeeping systems, resolving discrepancies to maintain accurate records.

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• Processed payroll for over 180 employees, ensuring timely and accurate compensation.
• Collaborated with human resources to maintain up-to-date employee information for precise payroll calculations.
• Audited timesheets and payroll records for accuracy
• Collaborated with HR to verify new hire documentation, streamlining onboarding processes for payroll integration.

• Monitored and validated time entries for 300 employees, identifying and correcting discrepancies to maintain accurate payroll data."
• Performed data entry tasks and maintained accurate records of employee payroll information.
• Processed timecards and payroll data for team of employees.
• Resolved employee inquiries regarding payroll discrepancies, enhancing service quality and satisfaction.

• Tested and submitted defects on software updates, ensuring product quality and functionality.
• Participated in User Acceptance Testing (UAT) to validate software changes against business requirements.
• Assisted new customers in reconciling their quarterly 941 reports accurately.
• Researched payroll errors and processed payments for federal and state taxes, Social Security, Medicare, and various employee deductions, annuity contributions, and retirement plan withholdings.