Maria Sarduy
York,PA
Summary
Dynamic and bilingual professional with a proven track record at Robert's Block and Urban Air, excelling in customer service and front-of-house organization. Demonstrates exceptional leadership and critical thinking skills, adept at multitasking and fostering a respectful environment. Known for enhancing guest experiences and streamlining reservations, showcasing flexibility and a detail-oriented approach.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Host
Robert's Block
Elkins Park, PA
09.2024 - 10.2024
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored the waiting list.
- Confirmed customer orders through verbal communication with kitchen staff and management.
- Assisted guests with selecting food items based on dietary needs or preferences.
- Maintained cleanliness of dining area, including tables, chairs, floors, windowsills, counters.
- Delivered orders to customers in an efficient manner with a friendly attitude.
- Performed opening and closing duties such as cleaning work areas, restocking supplies and equipment.
Court Monitor
Urban Air
Brandon, FL
11.2023 - 05.2024
- Inspected and prepared courts for play by checking condition of trampolines, check the harnessing equipments and verifying debris-free court surface.
- Fielded public issues and complaints.
- Enforced policies such as no foul language, taunting or poor sportsmanship to maintain respectful playing atmosphere.
- Trained staff members on conducting events and following safety procedures.
- Kept games moving by maintaining game rules and managing game conflicts.
- Cleaned everything in the park.
Education
High School Diploma -
Bloomingdale High School
Valrico, FL05.2024
Skills
- Great verbal communication
- Bilingual
- Great listener
- Organized
- Respectful
- Reliable
- Responsible
- Teamwork
- Leadership
- Time management
- Critical thinking
- Flexibility
- Detail Oriented
- Customer Service
- Multitasking proficiency
- Front of House Organization
- Reservations Management
Certification
- Court Monitor Trained
- Certified in Food Safety Manager\
- Hostess Trained
Languages
Spanish
Native/ Bilingual
French
Limited
Timeline
Host
Robert's Block
09.2024 - 10.2024
Court Monitor
Urban Air
11.2023 - 05.2024
High School Diploma -
Bloomingdale High School
Similar Profiles
Robert JonesRobert Jones
Catering Manager/Small Business Owner at Robert's CateringCatering Manager/Small Business Owner at Robert's Catering
James KnudsonJames Knudson
Union 2nd period Apprentice Carpenter at Robert's Obayashi General ContractorsUnion 2nd period Apprentice Carpenter at Robert's Obayashi General Contractors
Alexandra Teran-CocteconAlexandra Teran-Coctecon
Temporary Helper at Chicken Houses at Robert's FarmTemporary Helper at Chicken Houses at Robert's Farm
Regina FelicianoRegina Feliciano
Patient Care Technician at UPMC Memorial HospitalPatient Care Technician at UPMC Memorial Hospital
Matthew DurmanMatthew Durman
EMT at Patriot AmbulanceEMT at Patriot Ambulance