Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server

Maria Serna

Boca Raton,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

29
29
years of professional experience

Work History

CNA

The Veranda Club
01.2013 - Current
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.

Server

The Veranda Club
01.2013 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep the dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in a timely manner.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Processed orders and sent them to kitchen employees for preparation.

Office Assistant /Warehouse Worker

Sernas Machining
01.1997 - 02.2012
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Consistently lifted materials.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Collaborated with various departments to manage timely delivery of orders and avoid delays.
  • Completed cycle counts and monthly inventory.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.

Warehouse Worker

Radial Magnets
04.2006 - 04.2007
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Performed general housekeeping and cleaning tasks.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Completed cycle counts and monthly inventory.
  • Collaborated with various departments to manage timely delivery of orders and avoid delays.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Verified documentation and condition of freight to assure quality standards were achieved.

Office Assistant

Ziff Communications
01.1995 - 06.1998
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained and updated office records, both digital and physical.
  • Collaborated with various departments to complete assigned tasks.
  • Ordered office supplies and kept office stocked with needed resources to operate smoothly.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Purchased and maintained office supplies.
  • Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.

Education

High School Diploma -

Olney Charter High School
Philadelphia, PA
05.1987

Skills

  • Responding to Emergencies
  • Supporting Personal Needs
  • Grooming and Bathing Assistance
  • Medications Familiarity
  • Wound Care
  • General Housekeeping Abilities
  • Compassionate Caregiver
  • Meal Planning

Languages

Spanish
Native or Bilingual

Timeline

CNA

The Veranda Club
01.2013 - Current

Server

The Veranda Club
01.2013 - Current

Warehouse Worker

Radial Magnets
04.2006 - 04.2007

Office Assistant /Warehouse Worker

Sernas Machining
01.1997 - 02.2012

Office Assistant

Ziff Communications
01.1995 - 06.1998

High School Diploma -

Olney Charter High School

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