Maria Sigala
Fort Worth,TX
Summary
Knowledgeable and dedicated customer service professional with extensive experience in sales and retail industry. Solid team player & bookworm with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships with others that are passionate about reading, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
Work History
Store Manager
BPaaS International LLC- Basswood Cleaners
Fort Worth, TX
08.2018 - Current
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Nutritional Services Clerk
JPS Health Network
Fort Worth, TX
06.2017 - 06.2018
- Attended nursing calls and communicated concerns effectively
- Received and recorded diet orders for proper meal delivery
- Handled escalated patient concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term satisfaction
- Communicated with patients in regard to meal selections and substitutions
- Performed clerical work in terms of statistical reports and worked alongside other healthcare workers relating to patient care.
Education
Bachelor of Science -
Texas Woman's University
Denton, TX05.2017
Skills
- Customer Service
- Strong Communication and Interpersonal Skills
- Computer Proficiency and Microsoft Office
- Multitasking and Organization
- Sales and Promotions
- Merchandise Recommendations
- Book Lover
- Book Recommendations
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
BPaaS International LLC- Basswood Cleaners
08.2018 - Current
Nutritional Services Clerk
JPS Health Network
06.2017 - 06.2018
Bachelor of Science -
Texas Woman's University
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