Maria Silveira
Pawtucket,RI
Summary
At Providence Library, I spearheaded a team, enhancing facility cleanliness through advanced techniques and reducing operating costs, showcasing my strong work ethic and commercial cleaning proficiency. Trained staff in safety and cleaning protocols, significantly cutting client complaints, demonstrating reliability and a knack for floor care.
Overview
7
7
years of professional experience
Work History
Lead Cleaner
Providence Library
Providence, RI
10.2017 - Current
- Maintained a high standard of cleanliness with meticulous attention to detail in all areas serviced.
- Enhanced the cleanliness of facilities by utilizing advanced cleaning techniques and equipment.
- Assisted management in developing budget plans for supply purchases, reducing overall operating costs without sacrificing quality standards.
- Reduced client complaints by addressing concerns promptly and thoroughly, ensuring complete satisfaction.
- Trained new staff members on proper cleaning techniques, safety protocols, and company policies, contributing to a cohesive work environment.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Education
Diploma - General Studies
Burke High School
Dorchester, MA06.2002
Skills
- Strong Work Ethic
- Commercial cleaning proficiency
- Reliability and punctuality
- Floor care techniques
- Staff training capabilities
Languages
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Lead Cleaner
Providence Library
10.2017 - Current
Diploma - General Studies
Burke High School