Maria Sino
Leominster,MA
Summary
I am a competent and hardworking employee, always seeking for knowledge. My main goal is to gain experience in the collision damage estimating field, working in a positive atmosphere with growth potential and learning opportunities that will leverage my skills to continually grow with the company.
Overview
3
3
years of professional experience
Work History
Customer Experience Specialist
Wagner Certified Collision Center
Worcester, Massachusetts
11.2024 - Current
- Build customer relationship, first point of contact, provided updates on vehicle repair progress.
- Navigated through computer estimating systems such as CCC and Mitchell.
- Entered/ created auto damage estimates.
Office Assistant
Domination Plumbing & Heating
Leominster, MA
07.2024 - 11.2024
- Customer service.
- Scheduling.
- Data entry.
- Invoicing.
Office Assistant
Brothers Remodeling & Design
Gardner, Massachusetts
07.2023 - 07.2024
- Maintained Word and Excel sheets for financial purposes.
- Data entry.
- Filing.
- Scheduling.
- Ordering.
- Assisted new leads.
Front Desk Agent
Magnum Appliances
Margate, Florida
07.2022 - 07.2023
- Helped walk in customers, answered phone calls, and took care of a high amount of emails daily.
- Resolved issues.
- Created invoices.
- Updates and follow ups.
Education
Auto Appraiser Training Group (AATG)
Massachusetts 06-2024
High School Diploma -
Monarch High School
Florida06-2022
I-car
Tesla Training
Skills
- Organized
- Communicative
- Proactive
- Adept
- Conflict and Complaint Resolution
Languages
- English
- Portuguese
- Spanish
Timeline
Customer Experience Specialist
Wagner Certified Collision Center
11.2024 - Current
Office Assistant
Domination Plumbing & Heating
07.2024 - 11.2024
Office Assistant
Brothers Remodeling & Design
07.2023 - 07.2024
Front Desk Agent
Magnum Appliances
07.2022 - 07.2023
Auto Appraiser Training Group (AATG)
High School Diploma -
Monarch High School
I-car
Tesla Training