Maria S. Lopez
Oak Lawn,IL
Summary
To obtain a position where I can expand, develop and utilize my skills and qualifications. I would bring focus on quality customer service, excellent organizational skills, and the ability to work well under pressure and as a team player.
Overview
2
2
Languages
26
26
years of professional experience
Work History
Office Administrative Assistant
Total Staffing Solutions/ Midwest Radon Services
Chicago/ Westchester, Illinois
10.2025 - Current
- Managed daily office operations to support team efficiency.
- Coordinated schedules and appointments for multiple staff members.
- Assisted with customer inquiries and provided necessary information.
- Performed administrative duties such as photocopying, faxing documents and mailing packages.
- Answered phones to direct callers, schedule appointments, and provide general office information.
- Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
- Responded promptly to customer inquiries via email or phone.
- Maintained confidentiality of sensitive data in accordance with company policies.
Unit Secretary
Ingalls Memorial Hospital
Harvey, Illinois
09.2010 - 06.2025
- Answering phones, paging physicians, filing discharge charts, keeping paging and bed placement logs, assisting nurses, physicians, patients and visitors with anything clerical needed.
- Very good communication skills, customer service, computer experience, Microsoft Word, Excel and Internet Explorer, telephone systems and facsimile
Receptionist
Comprehensive Pain Care
Harvey, Illinois
03.2007 - 11.2009
- Answering phones, taking appointments, filing, charting, assisting with patient vitals, physician.
- Kept appointment logs, scheduling tests for patients, and typed medical letters for
- Very good communication skills, customer service, computer experience, Microsoft Word, Excel and Internet Explorer, telephone systems and facsimile
Receptionist
Hope Medical S.C.
Blue Island, Illinois
09.2006 - 03.2007
- Answering phones, taking appointments, filing, charting, assisted with cardiac testing for patients, kept appointment logs, scheduled tests for patients, and typed letters for doctor.
- Very good communication skills, customer service, computer experience, Microsoft Word, Excel and Internet Explorer, telephone systems and facsimile
Receptionist
Total Staffing Solutions (Southside Pet Products)
Chicago, Illinois
03.2006 - 09.2006
- Answering calls, filing employee records, and managing and creating data for new & current employees.
- Daily production logs with Excel Microsoft, and printing labels & bar codes for items of sale being shipped out to customers.
- Collecting invoices and matching them to receivables then filing to accounts payable.
- Very good communication skills, customer service, computer experience, Microsoft Word, Excel and Internet Explorer, telephone systems and facsimile
Receptionist
St. Mary of Nazareth Prof. Building - Raghu Ramadurai M.D.
04.2004 - 08.2005
- Answering phones, taking appointments, filing, charting, assisted with cardiac testing for patients, kept appointment log.
- Scheduled testing for patients and typed letters for physician.
- Very good communication skills, customer service, computer experience, Microsoft Word, Excel and Internet Explorer, telephone systems and facsimile
Unit Secretary
St. Mary of Nazareth Hospital
Chicago, Illinois
12.2000 - 04.2004
- Answering phones and Inter-com paging and programming.
- Entering patient orders through computer, ordering daily tests, charging inpatient stays, assisting patients, visitors, co-workers, nurses and physicians.
- Also maintained inventory and ordered supplies.
Education
General Studies - Business
Moraine Valley Community College
Palos Hills, IllinoisSkills
- Customer service assisting visitors, nurses and doctors with clerical duties
- Multiple-tasking when needed with phone calls and answering any questions at the same moment in order of emergency
- Preparing call logs for calls made to attending physicians for admits
- Filling in daily on-call roasters for paging physicians by speciality
- Sending faxes for medical records needed to care for current ER patients
- Organizing and scanning medical records for patients admitted and discharged
- Microsoft Excel
- Appointment scheduling
- Customer relationship management
- Data entry
- Effective communication
- Attention to detail
- Business correspondence
- Document scanning
- Billing and invoicing
- Microsoft Office
- Schedule management
- Customer service
- Office organization
- Phone etiquette
- Inventory management
- Time management
- Team collaboration
- Scheduling and calendar management
Languages
English
Professional
Spanish
Professional
Timeline
Office Administrative Assistant
Total Staffing Solutions/ Midwest Radon Services
10.2025 - Current
Unit Secretary
Ingalls Memorial Hospital
09.2010 - 06.2025
Receptionist
Comprehensive Pain Care
03.2007 - 11.2009
Receptionist
Hope Medical S.C.
09.2006 - 03.2007
Receptionist
Total Staffing Solutions (Southside Pet Products)
03.2006 - 09.2006
Receptionist
St. Mary of Nazareth Prof. Building - Raghu Ramadurai M.D.
04.2004 - 08.2005
Unit Secretary
St. Mary of Nazareth Hospital
12.2000 - 04.2004
General Studies - Business
Moraine Valley Community College