Maria Snyder
Cincinnati,OH
Summary
Dedicated quality assurance professional with over a decade of experience. Strong background in data entry and information integrity. Organized and reliable with a focus on implementing quality standards, and enhancing operational efficiency. Track record of reliability and adaptability in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Quality Review Technician
Liberty Mutual Insurance
11.2013 - 09.2023
- Conducted extensive quality assessments on applications, ensuring compliance with company standards and regulations
- Collaborated with cross-functional teams to develop and implement effective quality control procedures
- Analyzed product defects, identifying patterns, and recommending improvement measures
- Played a key role in both creating quality training workflows, and conducting training sessions and mentorship to fellow employees
Underwriting Assistant II
Liberty Mutual Insurance
04.2012 - 11.2013
- Prepared and processed policy endorsements, cancellations, and renewals efficiently and accurately
- Assisted underwriters in reviewing and analyzing insurance applications for accuracy and risk assessment
- Actively participated in problem solving and continuous improvement activities, to determine the root cause, and implement a successful solution
- Participated in large-scale User Acceptance Trainings to work out system flaws before conversion launches
Imaging & Cashiering Analyst
Capital Analysts, Inc.
02.2011 - 04.2012
- Promptly prepared, scanned, identified, and assigned documents from daily mail deliveries
- Successfully managed a high volume of brokerage and commissions transactions on a daily basis
- Completed cashiering requests such as electronic funds transfers, wires, check requests, periodic investment plans, and distributions
- Answered client, financial representative, and investment advisors' questions and concerns through phone and email communications
Education
Bachelor of Arts - Psychology
University of Cincinnati
Cincinnati, OH12-2010
Skills
- Data Verification Expertise
- Attention to Detail
- Quality Assurance
- Adaptability and Flexibility
- Continuous Improvement
- Data Analyst
- Application Processing
- Root-Cause Analysis
Timeline
Quality Review Technician
Liberty Mutual Insurance
11.2013 - 09.2023
Underwriting Assistant II
Liberty Mutual Insurance
04.2012 - 11.2013
Imaging & Cashiering Analyst
Capital Analysts, Inc.
02.2011 - 04.2012
Bachelor of Arts - Psychology
University of Cincinnati
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