Maria Soria
Dallas,TX
Summary
Accomplished Store Manager with a proven track record at 99 Cents Store, excelling in customer service management and inventory control. Demonstrated ability to enhance store operations and sales through strategic leadership and effective problem-solving. Skilled in multitasking, organization, and fostering strong customer relations, significantly improving store performance and employee morale.
Overview
5
5
years of professional experience
Work History
Store Manager
99 Cents Store
09.2022 - 05.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Assistant Store Manager
Fiesta Market
07.2019 - 09.2022
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Education
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store operations
- Customer Service Management
- Store Opening and Closing
- Inventory Management
Timeline
Store Manager
99 Cents Store
09.2022 - 05.2024
Assistant Store Manager
Fiesta Market
07.2019 - 09.2022
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