maria soumahoro
Knoxville
Summary
Compassionate caregiver with hands-on experience in attending to patient needs in residential and hospital settings. Skilled in administering medication, managing schedules, and maintaining clean living environments for patients. Demonstrated ability to establish meaningful relationships with patients, ensuring comfort and enhancing quality of life. Previous work resulted in significant improvements in patient well-being and satisfaction.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Skilled Food Service Worker with comprehensive background in food preparation, customer service and sanitation regulations. Strengths include maintaining high standards of cleanliness, quickly learning new tasks, and working efficiently under pressure. Proven ability to contribute positively to team efforts, resulting in improved overall customer satisfaction. Previous roles have seen increased efficiency and improvements in food safety practices.
Overview
8
8
years of professional experience
2021
2021
years of post-secondary education
1
1
Certification
Work History
Dsp Caregiver
Sevita
Knoxville
11.2024 - Current
- Provide personalized care, including personal hygiene assistance, medication administration, transportation, job coaching, skill development, and companionship, while advocating for the individual’s rights.
Food Cook
Ararmark
Knoxville
09.2023 - 08.2024
- Prepared a variety of dishes following standardized recipes and procedures.
- Maintained cleanliness and organization in food preparation areas and equipment.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Followed established procedures and requirements for safe food handling, storage and service.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Organized storage areas for efficient usage of space.
- Carried pans and trays of food to and from work stations, stove, and refrigerator.
Team Trainer/Manger
Taco Bell
Knoxville
10.2017 - 08.2023
- I never had one position at Taco Bell. I did it all from food champion, service champion to team trainer, and I eventually became a manager.
- Trained new team members on operational procedures and customer service standards.
- Provided feedback and coaching to team members for continuous improvement.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High school diploma -
West High School
Knoxville, TNSkills
- Personal care
- Medication administration
- Behavioral support
- Food safety compliance
- Customer service
- Team collaboration
- Task prioritization
- Employee training
- Problem solving
- Effective communication
- Time management
- Cooking techniques
- Kitchen organization
Certification
CPR Certification
Timeline
Dsp Caregiver
Sevita
11.2024 - Current
Food Cook
Ararmark
09.2023 - 08.2024
Team Trainer/Manger
Taco Bell
10.2017 - 08.2023
High school diploma -
West High School
Personal Information
Authorized To Work: US