Maria Tellez
Jonesboro,AR
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Food Delivery Driver
Bite Squad
Jonesboro, Arkansas
03.2022 - Current
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills
- Fostered positive working relationships with regular customers
- Logged hours, mileage and order-related activities with company's app to maintain detailed records
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
Personal Shopper
Walmart
Jonesboro, AR
08.2021 - 03.2022
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Tracked substitutions and informed customers of changes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Loaded and unloaded orders at customer's homes or locations.
Teacher
MCAEOC HeadStart
Jonesboro, Arkansas
06.2017 - 06.2021
- Promoted physical, mental and social development using classroom games and activities.
- Completed daily reports, meal count sheets and attendance logs.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
- Incorporated multiple types of teaching strategies into classroom.
Crew Member
Little Caesars Pizza
Jonesboro, Arkansas
06.2016 - 01.2018
- Prepared products following restaurant, health and safety standards and procedures
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
- Took orders, prepared meals and collected payments.
- Collaborated with team members to complete orders.
Education
High School Diploma -
The Academies At Jonesboro High School
Jonesboro, AR05.2017
Skills
- Friendly and Outgoing Attitude
- Excellent Customer Service Skills
- Multitasking Skills
- Excellent Work Ethic
- Honesty and Integrity
- Teamwork Skills
- Bilingual
- Clean Driving Record
- Order picking and processing
Languages
English
Native or Bilingual
Spanish
Native or Bilingual