Maria Tellez
Bullhead City,AZ
Summary
Driven to exceed goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care.
Overview
12
12
years of professional experience
Work History
Admin Asst./ Shelter Attendant
WestCare, AZ
821 Hancock Rd. Ste. 2
08.2012 - 09.2015
Excellent customer service and communication skills, answering phones, faxing, filing, scanning, e-mail's, data entry, checking clients In & Out, managing client flow, overseeing the reception area at all times, scheduling appointments, courtesy calls, organized, professional and service oriented, handling money & bank deposits, Intakes & discharges, inventory, drug & alcohol testing, cleaning & stocking, incident reports, daily progress notes, crisis calls, supervising clients safety at all times, etc.
Loan Processor
Dollar Loan Center
3080 S. Needles Hwy
08.2008 - 07.2012
Excellent customer service skills, answering phones, processing loans denials & approvals, cleaning/ stocking, marketing, filing, faxing, collection & reference calls, payments/ handling money, running Tele-track & CBR, open to close daily reports, deposits, etc.
Customer Service Representative
Check Into Cash
1751 Hwy 95 Ste. 203
08.2007 - 07.2008
Excellent customer service skills, answering phones, assisting customers w/ loans, cashing checks & verifying bank information, selling & reloading money on to Visa prepaid cards, collections & reference calls, marketing, filing, running Tele-track, courtesy calls, daily bank deposits, open to close daily reports, daily notes, data entry, balancing cashiers/ vault, etc.
Counter Help/ Lead Counter
Panda Express Restaurant
Laughlin, NV/ Bullhead City, AZ
06.2003 - 07.2007
Great customer service, supervising, cashier, balancing vault & cashier drawers, deposits, serving food/ drinks, maintaining food quality, checking food temps., stocking & cleaning, open to close daily reports, working different locations went needed to train new staff members, etc.
Education
High School Diploma - undefined
Mohave High School
2005
Skills
- Fast Learner
- Highly Dependable
- Excellent Attention to Detail
- Trusted Key Holder
- Exceptional Communication skills
- Strong Client Relations
- Proficient in Cash Management
- Multi-line phone talent
- Excellent Customer Service skills
- Proactive and Positive
Timeline
Admin Asst./ Shelter Attendant
WestCare, AZ
08.2012 - 09.2015
Loan Processor
Dollar Loan Center
08.2008 - 07.2012
Customer Service Representative
Check Into Cash
08.2007 - 07.2008
Counter Help/ Lead Counter
Panda Express Restaurant
06.2003 - 07.2007
High School Diploma - undefined
Mohave High School