Maria Thomas
Peculiar MO/Fargo ND
Summary
Operations and customer-service professional with a track record leading and supporting day-to-day activities whether in the workplace or behind the scenes. Making a difference one day at a time. Consistent performance in cash handling accuracy and guest-focused service delivery.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Team Lead
Worlds Of Fun And Oceans Of Fun
Kansas City , MO
07.2021 - Current
- Coordinated shift assignments and break coverage for front-line associates.
- Monitored attraction openings, closings, and daily operational checklists.
- Trained seasonal associates on safety rules and guest service standards.
MSR
R-G Federal Credit Union
Belton, MO
01.2026 - 08.2026
- Promoted bank products and services during customer conversations at the teller line.
- Assisted with customer requests and answered questions to improve satisfaction.
- Balanced cash drawer and verified daily currency counts in branch operations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Server
Applebee's Grill + Bar
Ottumwa , IA
10.2024 - 05.2025
- Presented menu specials and recommended appetizers, entrees, and beverages to guests.
- Collaborated with kitchen staff to ensure timely food delivery and enhance guest satisfaction.
- Prepared food items while ensuring adherence to sanitation standards and temperature safety requirements, leveraging food handler license.
- Processed cash transactions at the register with accuracy, following company cash-handling procedures to maintain financial integrity.
Education
High School Diploma -
St Vincent De Paul Academy
Kansas City, MO05-2023
Skills
- Team coordination
- Customer Service
- Time Management
- Money Management
- Problem solving
- Communication
- Situational Awareness
Certification
- First Aid/CPR
Accomplishments
- Honor Roll All Years of HS
Timeline
MSR
R-G Federal Credit Union
01.2026 - 08.2026
Server
Applebee's Grill + Bar
10.2024 - 05.2025
Team Lead
Worlds Of Fun And Oceans Of Fun
07.2021 - Current
High School Diploma -
St Vincent De Paul Academy