Summary
Overview
Work History
Skills
Timeline
Generic

Maria Tortorelli

Staten Island,NY

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.

Overview

25
25
years of professional experience

Work History

Sales Manager

Fabre Tech
01.2017 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Established and cultivated solid business relationships with new or existing customers.
  • Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.

Assistant Manager

CVS Pharmacy
05.2004 - 12.2017
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed strategy to increase sales and drive profits.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Shift Supervisor

Rite Aid
08.2001 - 04.2004
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
  • Enforced company policies and regulations with employees.
  • Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.

Confidential Secretary

Apple Mortgage
04.1998 - 06.2000
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.

Skills

  • Sales Strategy Development
  • Client Relationship Management
  • Strategic Account Development
  • Market and Competitive Analysis
  • Motivational Techniques
  • Promotional Sales Events

Timeline

Sales Manager

Fabre Tech
01.2017 - Current

Assistant Manager

CVS Pharmacy
05.2004 - 12.2017

Shift Supervisor

Rite Aid
08.2001 - 04.2004

Confidential Secretary

Apple Mortgage
04.1998 - 06.2000

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Maria Tortorelli