Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Freight Team Associate
The Home Depot Inc
Houston, TX
03.2017 - Current
Overnight Freight Couch
Stock store, Overhead Management, license to operate heavy machinery Pacer, Reach, Order Picker, Forklift
Loaded and unloaded RDC /CRTV/SDC freight manually or using company-provided equipment.
Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
Lab Technician
GSE International
Houston, TX
04.2013 - 01.2014
Testing Liner for density ,carbon,and strength
We had to use a press machine to cut 40 lbs liner into testable size to fit machine
Timely manner to notify production if product failed data.
Filing
Tracked collected Liner for density ,carbon, by initialing, dating and noting times of collection.
Interpreted and documented results of tests into active databases SAP and communicated results to internal customers.
Data Analyst
Donovan Watkins LP
Houston, TX
01.2013 - 04.2013
Researched and resolved issues regarding integrity of data flow into databases.
Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources. Oil and Gas
CSR, Sales
Sierra Insurance
Houston, TX
01.2011 - 11.2012
Provided positive first impressions to welcome existing, new and potential customers.
Solved customer challenges by offering relevant products and services.
Responded to customer requests for products, services and company information.
Quotes, Filing, Data Entry
Prepared large cash deposits with zero discrepancies.
Call Center/Customer Service Team Member
The Houston SPCA
Houston, TX
01.2007 - 12.2010
Customer Service: Complaints, adoptions, Donations, Refunds, medical records, directing calls, speaking with the general public, and translation for cruelty investigators
Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Data Entry: Investigations and rescue Reports into company software, Appointments, Adoptions and approvals, Cash handling, Create new spread sheets, update client’s file in company software.
Dispatch: Information through Radio, Use of Key Maps, ETA Tracking location for Investigators
Cashier
CVS Pharmacy
Houston, TX
01.2006 - 01.2007
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Inventory: Incoming Vendors, Changing and verifying Counts on products.