Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline

Maria Urrea

Asheville,NC

Summary

Dedicated CNA professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

34
34
years of professional experience
1
1
Certification

Work History

CNA

Brookdale Senior Living Facility
08.2022 - 12.2022
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.

CNA

HOME PRIVATE
03.2020 - 06.2022
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.

Cook Shift Leader

JOSEPH'S CLASSIC MARKET
04.2015 - 02.2020
  • Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Placed orders to restock items before supplies ran out.
  • Maintained well-organized mise en place to keep work consistent.
  • Developed recipes, portion specifications, and standard preparation procedures for all dishes.
  • Oversaw scheduling, inventory management and supply ordering to maintain fully stocked kitchen.
  • Obtained fresh, local ingredients to lower grocery costs.
  • Aligned seasonal plans with ingredient availability and key area events for optimal promotions.

Housekeeper

Private Homes, Commercial
02.2007 - 07.2014
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Restocked room supplies such as facial tissues for personal touch with every job.

Beauty Team Member

FINGER FACES AND TOES
02.2001 - 03.2006
  • Communicated with clients to inform and promote cosmetics and discuss pricing.
  • Used artistic skills to create customized looks for clients by listening and interpreting personal style.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Developed strong rapport with customers and created positive impression of business.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Cooking Assistant

ZOILAS KITCHEN
11.1999 - 11.2000
  • Chopped vegetables, butchered meats and whisked sauces to prep food for service.
  • Performed various sanitation methods to maintain safe, secure and clean kitchen.
  • Followed standardized recipes to prepare appetizing and timely breakfast, lunch and dinner items.
  • Labeled and stored food in refrigerator, cooler or freezer to maximize freshness and support food safety.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.

Submanager

CLOUDS DE VENEZUELA
04.1995 - 09.1999
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Directed training and retraining of employees to boost performance and enhance business results.
  • Managed overstocking, restocking and inventory control procedures during [Type] shift.
  • Delivered training for staff development, change management and materials, process and technical controls.

Beauty Specialist

HAIR NAIL YANEL STAR
03.1990 - 04.1994
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Maintained counter and display areas for cleanliness and organization.
  • Sold products and related merchandise according to customer service techniques and professional selling skills.
  • Advised clients on how to care for skin and hair with available products and replenished stock.
  • Recommended specific hair and beauty products to meet individual customer needs.

Telecommunications Technician

C.A.N.T.V.
01.1986 - 03.1990
  • Installed and configured new devices and system components.
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
  • Responded to service requests during and after business hours.
  • Coordinated installation of new users and relocations of existing users.
  • Worked closely with network administrators and server engineers to deliver quality service.

Education

ADULT,CHILD, INFANT CPR & AED TRAINING (BLS) -

AMERICAN HEALTH CARE ACADEMY, Boca Raton, FL
12.2022

NAILS AND HAIR BEAUTY TECHNICIAN - BEAUTY TECHNICIAN

FINGER FACES AND TOES, Boca Raton, FL
02.2001

TELECOMUNICATION TECHNICIAN - Telecommunications

CENTRO DE ESTUDIOS DE TELECOMUNICACIONES, CARACAS VENEZUELA
07.1988

High School Diploma -

LA SAGRADA FAMILIA, CARACAS VENEZUELA
07.1986

Skills

  • Compassionate Caregiver
  • Supporting Personal Needs
  • Companionship and Emotional Support
  • Family Support and Assistance
  • Performing Patient Intakes
  • Critical Thinking
  • Quick Problem Solver
  • Emotional and Social Support

Certification

  • Certified [CNA], AMERICAN HEALTH CARE ACADEMY - CPR
  • Licensed BEAUTY TECHNICAIN - NAILS AND HAIR BEAUTY LICENSE

Languages

Spanish
Native or Bilingual
Portuguese
Professional Working
English
Full Professional

Timeline

CNA - Brookdale Senior Living Facility
08.2022 - 12.2022
CNA - HOME PRIVATE
03.2020 - 06.2022
Cook Shift Leader - JOSEPH'S CLASSIC MARKET
04.2015 - 02.2020
Housekeeper - Private Homes, Commercial
02.2007 - 07.2014
Beauty Team Member - FINGER FACES AND TOES
02.2001 - 03.2006
Cooking Assistant - ZOILAS KITCHEN
11.1999 - 11.2000
Submanager - CLOUDS DE VENEZUELA
04.1995 - 09.1999
Beauty Specialist - HAIR NAIL YANEL STAR
03.1990 - 04.1994
Telecommunications Technician - C.A.N.T.V.
01.1986 - 03.1990
AMERICAN HEALTH CARE ACADEMY - ADULT,CHILD, INFANT CPR & AED TRAINING (BLS),
FINGER FACES AND TOES - NAILS AND HAIR BEAUTY TECHNICIAN, BEAUTY TECHNICIAN
CENTRO DE ESTUDIOS DE TELECOMUNICACIONES - TELECOMUNICATION TECHNICIAN, Telecommunications
LA SAGRADA FAMILIA - High School Diploma,
Maria Urrea