Maria Valdez
Medanales,NM
Summary
Strong leader and problem-solver dedicated also organized and dependable candidate successful at managing multiple priorities with a positive attitude. A willingness to deliver results and exceed expectations with excellent communication and listening skills. I will provide leadership and vision which drives teams to meets goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
ER Technician
Los Alamos Medical Center
11.2022 - Current
- Prepared and delivered meals to patients, assisting with feeding when necessary.
- Supported overall emergency department efficiency by performing various administrative tasks, including answering phone calls, Faxing referrals and providing discharge information to patients leaving the Emergency room.
- Ensured adequate supply levels were maintained within the ER department by routinely checking inventory levels and placing orders as needed.
- Promoted a safe and secure environment for all ER patients through vigilance in monitoring their conditions and promptly reporting any concerns to the appropriate medical staff.
- Enhanced patient care by efficiently performing EKGs and phlebotomy procedures.
- Delivered compassionate care to patients from diverse backgrounds, promoting a positive experience during their time in the emergency room.
Patient Access Representative
Los Alamos Medical Center
02.2022 - 11.2022
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
EVS Housekeeper
Los Alamos Medical Center
01.2021 - 02.2022
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Enhanced cleanliness by thoroughly disinfecting high-touch surfaces in patient rooms and common areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Assisted in maintaining Joint Commission accreditation with consistent adherence to healthcare facility standards.
Custodian Supervisor
Los Alamos Public Schools
06.2010 - 01.2021
- Trained and mentored new staff on cleaning and safety protocols.
- Improved facility cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
- Developed and maintained comprehensive inventory system to track equipment and supplies.
- Maintained required records of work hours, budgets and payrolls.
- Assisted in the setup and breakdown of event spaces, contributing to successful events at the facility.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
No Degree - Nursing And Health Sciences
Northern New Mexico College
Española, NM05.2028
No Degree - Phlebotomy
Phlebotomy
Albuquerque, NM06.2022
No Degree - Emergency Medical Responder
UNM
Taos, NM04.2022
GED -
Sandhills Community College
Pinehurst, NC10.2001
Skills
- Customer Service
- Appointment Scheduling
- Patient confidentiality
- Payment Collection
- Patient greeting
- Eligibility Determination
- Fluent in English and Spanish
- Team Collaboration
- Attention to Detail
- Punctual and Hardworking
Certification
- Certified Phlebotomist
- EMR Trained
- BLS certified
- CPR certified
Timeline
ER Technician
Los Alamos Medical Center
11.2022 - Current
Patient Access Representative
Los Alamos Medical Center
02.2022 - 11.2022
EVS Housekeeper
Los Alamos Medical Center
01.2021 - 02.2022
Custodian Supervisor
Los Alamos Public Schools
06.2010 - 01.2021
No Degree - Nursing And Health Sciences
Northern New Mexico College
No Degree - Phlebotomy
Phlebotomy
No Degree - Emergency Medical Responder
UNM
GED -
Sandhills Community College
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