Maria Vassilakis
Prism Medical Group
Rochester Hills,MI
29
years of professional experience
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Work History
Medical Biller
4 Years- Processed medical claims using advanced billing software, ensuring compliance with industry regulations.
- Collaborated with healthcare providers to resolve billing discrepancies and improve claim approvals.
- Analyzed billing data to identify trends and implement process improvements for efficiency.
Receptionist
8 Years 3 Months- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Processed payments and updated accounts to reflect balance changes.
Service Desk Associate
4 Years 5 Months- Directed calls to product line specialists, application and system specialists and vendor resources and alerted management to recurring problems.
- Completed end-of-day reporting and balanced registers to maintain financial accuracy.
- Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.
Client Associate
11 Years 4 Months- Consulted with clients to assess and meet short- and long-term financial goal.
- Developed and deepened relationships with new and existing clients to advance progress and improve business.
- Assisted clients with planning for and funding retirements using mutual funds and other strategies.
- Implemented diverse wealth management options to meet client objectives.
- Devised business plan and identified target customers.
- Distributed information on accounts, insurance plans and diverse funds.
- Promoted business to increase customer base and grow revenue.
Education
- Psychology
High School Diploma
Skills
Multi-line telephone skills
Meticulous and organized
Business operations understanding
Recordkeeping and bookkeeping
Education and Training
other,other
Timeline
Medical Biller
Prism Medical Group
08.2022 - CurrentRead More
Receptionist
Cardiology and Vascular Associates
07.2013 - 10.2021Read More
Service Desk Associate
Meijer
02.2009 - 07.2013Read More
Client Associate
Merrill Lynch
10.1997 - 02.2009Read More
Mt Olive High School
High School Diploma
Read More
West Virginia University
from Psychology
Read More