Maria Vazquez
Rochester,MI
Overview
23
23
years of professional experience
Work History
Caregiver
Self-employeed
Rochester Hills, MI
01.2023 - Current
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Financial Management
Warranty/Customer Service
Modis
Auburn Hills, MI
07.2002 - 12.2023
- Resolved customer complaints quickly and efficiently.
- Conducted customer satisfaction surveys to identify areas for service improvement.
- Interfaced with vendors and suppliers regarding warranty claims, product returns, faulty components replacement orders, ensuring timely resolution of any issues encountered.
- Investigated warranty claims as necessary to resolve customer y9idisputes.
- Investigated warranty claims made by Audi dealerships regarding defects in their solar equipment or installations.
Education
Bachelor of Science - Human Resources Development
Oakland University
Rochester, MI05-1997
Skills
- Emotional support
- Safety awareness
- Conflict resolution
- Live chat support
- Product education
- Creative problem solving
References
References available upon request.
Timeline
Caregiver
Self-employeed
01.2023 - Current
Warranty/Customer Service
Modis
07.2002 - 12.2023
Bachelor of Science - Human Resources Development
Oakland University
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