Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Velasco

Oklahoma City,OK

Summary

Driven and highly qualified professional specializing in diversity recruiting, operational management and employee engagement. Experienced in recruiting suitable candidates and maintaining employee information. Adept at building positive relationships with employees and staff. Experienced in establishing team goals, evaluating performance and reporting on results. Well-organized and dedicated leader with good multitasking and supervision skills. Advanced skills in different platforms.

Overview

6
6
years of professional experience

Work History

Operations Team Leader

GEODIS
02.2023 - 05.2023
  • Maintained team compliance with company standards, safety practices and regulatory and environmental requirements.
  • Kept team activities in compliance with safety, regulatory and environmental guidelines.
  • Helped set and manage objectives for quality, productivity and compliance.
  • Set schedules and oversaw daily workflow.
  • Managed high workload with consistent record of achieving deadlines and production targets.
  • Trained, coached and managed different persons in different areas as well in the company.
  • Conducted root cause analysis in deficient areas to identify and resolve issues

Step Up Supervisor

Geodis Logistics
09.2022 - 02.2023
  • Achieved results by working with staff to meet established targets.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
  • Monitored workflow to improve employee time management and increase productivity
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts

Material Handler

Geodis Logistics
09.2020 - 09.2022
  • Assisted in receiving, stocking and distribution of merchandise.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
  • Managed warehouse operations and verified proper shipment procedures.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed

Travel Agent

Agencia De Viajes American Travel
04.2017 - 08.2019
  • Promoted dedicated customer service and support by promptly resolving customer complaints.
  • Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
  • Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
  • Assisted clients with flight changes and cancellations to minimize travel disruptions.
  • Arranged travel accommodations for groups, couples, executives, and special needs clients
  • Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings

Education

Some College (No Degree) - International Business

Universidad Cuauhtémoc
Ags,Mex.

GED -

GED CALIFORNIA
Fontana, CA
04.2023

High School Diploma -

Preparatoria Segundo Centenario
Calvillo, Ags.
06.2019

Skills

  • Problem Identification
  • Shipment Processing
  • Organizational Systems
  • Technology
  • Warehouse Operations
  • Team Leadership
  • Conflict Resolution Tactics
  • Motivational Leadership
  • Team Communication and Collaboration
  • Defect Identification
  • Customer Relations
  • Social Media Platforms
  • Staff Compensation
  • Analytical and Critical Thinking
  • Quality Controls

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Operations Team Leader

GEODIS
02.2023 - 05.2023

Step Up Supervisor

Geodis Logistics
09.2022 - 02.2023

Material Handler

Geodis Logistics
09.2020 - 09.2022

Travel Agent

Agencia De Viajes American Travel
04.2017 - 08.2019

Some College (No Degree) - International Business

Universidad Cuauhtémoc

GED -

GED CALIFORNIA

High School Diploma -

Preparatoria Segundo Centenario

Similar Profiles

CREATE PROFILE
Maria Velasco