Summary
Overview
Work History
Education
Languages
Skills
Additional Information
Timeline
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Maria Veniamin

Maria Veniamin

Waverly Twp.,PA

Summary

Organized and dependable job seeker successful at managing multiple priorities with an outgoing and positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking, passionate, and ready to help team achieve company goals.

Overview

6
6
years of professional experience

Work History

Connect Coordinator

Calamar
Pittston, PA
11.2022 - Current
  • Create and host events for residents who are fifty-five years or older.
  • Maintain and keep track of events budget utilizing Excel.
  • Keep track of attendance utilizing Excel.
  • Socialize with residents in common areas and by visiting them personally.
  • Engage with 70 or more residents each week.
  • Work with manager to keep track of progress and discuss what could be improved.
  • Skilled at working independently and collaboratively in a team environment.
  • Managed time efficiently in order to complete all tasks within deadlines.

Department Support Representative

Fidelity Bank
Scranton, PA
07.2022 - 07.2022
  • Collected, organized, and opened any mail that department received
  • Organized filing cabinets, computer files, and traveled to post office to collect mail personally
  • Organized checks received from customers so that department could file them away easily.
  • Self-motivated, with a strong sense of personal responsibility.

Manager

Abington Art Studio
Clarks Summit, PA
07.2021 - 12.2021
  • Managed front of house operations and ensured quality customer service and satisfaction by greeting guests, handling problems appropriately, and taking payments
  • Taught 20 or more students about important aspects of art as students completed their projects.
  • Organized and headed staff meetings by utilizing good interpersonal and group communication skills
  • Ensured that supplies are restocked as needed so that studio can operate smoothly.
  • Developed detailed plans based on broad guidance and direction.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Head Peer Mentor

Penn State Scranton
Dunmore, PA
08.2020 - 12.2021
  • Assisted instructors during First Year Seminar classes by facilitating conversations with class sizes that ranged from 10 - 28 students
  • Guided incoming students through their first year of college by advising them on topics related to academic success and successful transition into college
  • Communicated with 50 or more students per year during one-on-one meetings to ensure student success
  • Headed instructional meetings which were attended by fellow peer mentors, offering them help and advice in regards to mentoring their students.
  • Organized and detail-oriented with a strong work ethic.

Secretary

Abington Art Studio
Clarks Summit, PA
01.2017 - 01.2018
  • Managed front desk operations by welcoming customers, managing emails, taking phone calls, and filing receipts.
  • Attended to customer needs by signing customers in, taking payments, and offering customers refreshments.
  • Organized and cleaned studio by arriving early to ensure that studio operations are successful.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Volunteered to help with special projects of varying degrees of complexity.

Education

Bachelor of Arts - Corporate Communications

The Pennsylvania State University
Dunmore
05.2022

Languages

Arabic
Beginner
Japanese
Elementary
Greek
Intermediate
English
Native

Skills

  • Customer Service Management
  • Coordinating with Supervisors
  • Customer Service
  • Resolving Complaints
  • Adaptable and Flexible
  • Guest Satisfaction
  • Hospitality and Accommodation
  • Client relationship building
  • Budget management

Additional Information

  • HONORS & AWARDS: Lambda Pi Eta 2021 The Pennsylvania State University Outstanding Academic Achievement 2020 The Pennsylvania State University Outstanding Academic Achievement 2020 The Pennsylvania State University Outstanding Academic Achievement 2019 The Pennsylvania State University Rising Star Award 2019 The Pennsylvania State University Commonwealth Campus Award 2018 The Pennsylvania State University Outstanding Academic Achievement 2018 The Pennsylvania State University

Timeline

Connect Coordinator

Calamar
11.2022 - Current

Department Support Representative

Fidelity Bank
07.2022 - 07.2022

Manager

Abington Art Studio
07.2021 - 12.2021

Head Peer Mentor

Penn State Scranton
08.2020 - 12.2021

Secretary

Abington Art Studio
01.2017 - 01.2018

Bachelor of Arts - Corporate Communications

The Pennsylvania State University

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Maria Veniamin