Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
2
2
Languages
13
13
years of professional experience
Work History
Wic Breastfeeding peer counsoler/Clerk
Community Health Allince
Reno, NV
03.2013 - Current
Delivered breastfeeding education and support to mothers in community health programs.
Facilitated peer support groups, enabling breastfeeding mothers to share experiences and advice.
Coordinated outreach initiatives that increased community awareness of breastfeeding benefits.
Conducted one-on-one counseling sessions to resolve individual breastfeeding challenges.
Maintained up-to-date knowledge of breastfeeding practices and community health guidelines.
Empowered mothers by sharing personal experiences and fostering a supportive environment.
Maintained accurate records of client interactions and services, tracking progress towards breastfeeding goals.
Assisted with identifying barriers that could potentially prevent successful breastfeeding experiences.
Engaged in ongoing professional development activities such as reading research articles or attending webinars related to lactation topics.
Provided referrals to community resources, facilitating additional support for breastfeeding mothers.
Coordinated appointment scheduling for clients to ensure timely access to services. and provided direction to services.
Communicated with customers and employees to answer questions or explain information.
Reviewed and confirmed accuracy of all paperwork prior to submission. prior to submission for processing.
Converted physical documents into digital formats to improve accessibility and organization. ensuring accuracy of content.
Answered customer inquiries via phone and email.
Experience working with high risk pregnancies.
Education
High School Diploma -
La Habra
La Habra, CA
Some College (No Degree) - Human Services
Cerritos College
Norwalk, CA
Certified CHW
Nevada Certification Board
Reno, NV
Qualified Medical Interpreter
Cross Cultural Services LLC
Reno, NV
Medical Assistant
National Education Center
Long Beach, CA
Instruction in Injections and Withdraw Blood
National Education Center
Long Beach, CA
Pre-School Teacher
Cerritos College
Norwalk, CA
Director of a State Licensed Child Care Program
Cerritos College
Norwalk, CA
Certified Tutor Of Adults
Fillip Morris Companies Inc Gateway
Los Angeles C
Women In Neighborhood Groups Support Program
Community Health Program
S Los Angeles Community Aids Program
Parent Enhancement Program
El Nido Fam, Centers
Los Angeles, CA
Skills
Breastfeeding education
Peer support group facilitation
Community outreach coordination
Client relationship management
Resource referral
Effective communication
Customer service
Teamwork and collaboration
Multitasking Abilities
Dependable and responsible
Cultural awareness
Verbal communication
Task prioritization
Excellent communication
Clerical support
Languages
English
Professional
Spanish
Professional
Accomplishments
Nominated for Employee of the Year
Employee Of the Quarter in Community Health Alliance
Recognize by the State of Nevada
Recognize by USDA
Corticate Of Appreciation on Superior Efforts in Supporting as a PC
Certificate Of Appreciation on out Standing Work as a PC
Honored as a Star Peer Counselor in the state of Nevada 3 time
Recognize as a Wonderful Asset to our State's Moms and Babies
Certificate Of Appreciation for Translation Assistance in Parent Education Training
Certificates Of Perfect Attendance
Certificate Of Appreciation for Community Representative
Certificate Of Achievement Joining The Team
Certificate Of Appreciation for Community Event
Recognize by Senator Teresa P, Hughes, as a Parent Policy Committee Member
Breastfeeding Peer Counselor/WIC Certifier at Columbia Basin Health AssociationBreastfeeding Peer Counselor/WIC Certifier at Columbia Basin Health Association