Maria Villanueva
Fort Worth
Summary
Emphatic, effective, and motivated worker. I am looking to return to the medical field as I continue to pursue my career as a radiology technician.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Freelance substitute
FWISD
10.2024 - Current
- I step in for teacher when they are not available to work
- I handle role and ensuring assignments are turned promptly
- On occasion I have had to teach a lesson, or the pre-set plan left by the teacher
Freelance babysitter
Private employer
07.2023 - 10.2024
- Baby sat for 2 pre-teens
- Ensuring to get the to and from school as well as practices
- My duties included cooking and help with homework
- Some light cleaning
Call Center Manager
Ikon Technologies
07.2021 - 10.2022
- Day-to-day responsibilities included inside sales, deal negotiations and tier 3 tech support
- I worked with other department heads to ensure all aspects of our system worked at the best ability
- Created, evaluated, and followed up on tickets with our engineering team for any fixes that need to be made in the database, consumer websites/app, and internal portals
- Ensured that all timesheets were completed and submitted to payroll in a timely manner
Certified Clinical Medical Assistant
Texas Kidney Consultants
09.2019 - 10.2020
- Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations
- I Conducted patient interviews to gather health history, vital signs, and information about current medical issues before the physician entered the room
- After seeing the physician, I relayed physician's instructions and educated patients about medication instructions and ordered procedures
Customer Account Manager
Ikon Technologies
09.2018 - 09.2019
- Assist customers with GPS tracking unit orders
- Assisted the sales team with client requests
- I was able to ensure quality customer service and negotiate contracts to maximize profits
- I trained to troubleshoot non-responding units and walk customers through the user portal
- As a special project I updated and created physical training guides for new hires as well as tasked with training new hires for both sales and technical support
- Worked with accounts receivable to reconcile delinquent accounts through approved channels
Education
Radiology Technician -
Tarrant County College
Fort Worth, TX05.2026
Diploma in Medical Assisting with Xray Scope -
Remington College
Fort Worth, TX05.2019
Skills
- Fluent in Spanish
- People skills
- Athena and Acumen EHR
- Patient scheduling
- X-ray
- Charting expertise
- EMR Systems
- Medical terminology
- Vital signs
- Medical imaging
- Computer skills
- Live chat
- Attention to detail
- Identifying differences in materials
- Following instructions
- Detecting details among distracting information
- Understanding and using medical terminology
Certification
- Basic Life Support (BLS), 527C4, 03/20/24
- CCMA (National Healthcareer Association), S8A6M9J5, 09/25/25
Assessments
- Attention to detail, Proficient, 11/01/22, Identifying differences in materials, following instructions, and detecting details among distracting information.
- Medical terminology, Proficient, 01/01/24, Understanding and using medical terminology.
Timeline
Freelance substitute
FWISD
10.2024 - Current
Freelance babysitter
Private employer
07.2023 - 10.2024
Call Center Manager
Ikon Technologies
07.2021 - 10.2022
Certified Clinical Medical Assistant
Texas Kidney Consultants
09.2019 - 10.2020
Customer Account Manager
Ikon Technologies
09.2018 - 09.2019
Radiology Technician -
Tarrant County College
Diploma in Medical Assisting with Xray Scope -
Remington College
- Basic Life Support (BLS), 527C4, 03/20/24
- CCMA (National Healthcareer Association), S8A6M9J5, 09/25/25
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