Maria Villatoro
Van Nuys,CA
Summary
Dynamic retail professional with a proven track record at Goodwill Store, excelling in customer service and teamwork. Enhanced sales through strategic merchandise displays and trained new associates in effective engagement techniques. Skilled in point-of-sale systems and committed to delivering exceptional shopping experiences while fostering a collaborative work environment.
Overview
16
16
years of professional experience
Work History
Retail Sales Associate
Goodwill Store
06.2017 - Current
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Organized merchandise displays to optimize sales and improve store aesthetics.
- Trained new associates on operational procedures and customer engagement techniques.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout operations.
Sales Associate
Legal Express
06.2023 - 08.2024
- Increased customer satisfaction through personalized service and expert product knowledge.
- Developed and maintained strong client relationships to drive repeat business.
- Collaborated with team members to optimize sales strategies and improve overall performance.
- Trained new associates on product features, company policies, and sales techniques.
Nutrition Service
Royal Dining
04.2010 - 09.2016
- Assisted in meal preparation, ensuring adherence to dietary guidelines and safety standards.
- Supported inventory management, tracking supplies for efficient kitchen operations.
- Collaborated with team members to maintain cleanliness and organization of workspaces.
- Monitored food storage procedures, ensuring compliance with health regulations.
Education
High School Diploma -
Van Nuys High School
Van Nuys, CA06.2009
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
Timeline
Sales Associate
Legal Express
06.2023 - 08.2024
Retail Sales Associate
Goodwill Store
06.2017 - Current
Nutrition Service
Royal Dining
04.2010 - 09.2016
High School Diploma -
Van Nuys High School