Overview
Work History
Education
Timeline

Maria Viloria

Tulsa,OK

Overview

16
16
years of professional experience

Work History

Manager

Vita Pets
Quito EC, Ecuador
12.2020 - 07.2021
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
  • Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
  • Created training modules and documentation to train staff.
  • Determined marketing strategies by reviewing operating and financial statements and departmental sales records.

Purchasing Coordinator

Incocal Energy Oil & Gas Division
Quito QT, Ecuador
11.2018 - 10.2020
  • Checked shipments to assess quality and quantity of purchased items.
  • Researched pricing information and compared prices and quotations.
  • Arranged meetings with vendors and conferred with each to provide with requirements.
  • Sourced new vendors for purchasing needs.
  • Negotiated prices for materials with distributors, agreeing on mutually beneficial deals.
  • Researched potential products, vendors and services to compare price and quality.
  • Worked with operation managers to develop consistent service levels across locations.
  • Attended events, shows and exhibitions to network with vendors and view new products.

Abogada

bufete Caracciolo Leon
Merida VNZ, Venezuela
10.2010 - 10.2011
  • Maintained updated knowledge through continuing education and advanced training.
  • Planned and completed group projects, working smoothly with others.

Manager

Buona Pizza C.A.
Merida, VNZ, Venezuela
08.2005 - 07.2010
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Maintained adequate staffing to meet objectives within budget.

Education

Bachelor of Science - Law Enforcement

Universidad De Los Andes, Merida, Venezuela.
07.2011

Timeline

Manager - Vita Pets
12.2020 - 07.2021
Purchasing Coordinator - Incocal Energy Oil & Gas Division
11.2018 - 10.2020
Abogada - bufete Caracciolo Leon
10.2010 - 10.2011
Manager - Buona Pizza C.A.
08.2005 - 07.2010
Universidad De Los Andes - Bachelor of Science, Law Enforcement
Maria Viloria