Maria Westermann
Manlius
Summary
Responsible cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
6
6
years of professional experience
Work History
Cashier
Burlington Coat Factory Department Store
12.2024 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
Hostess
Carrabba's Italian Grill
11.2022 - 07.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Seated patrons based on guest preferences and seating availability.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Hostess
Yards Grille
07.2022 - 09.2022
- Seated patrons based on guest preferences and seating availability.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions about hours, seating, menu information and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Kennel Attendant
Manlius Veterinary Hospital
09.2021 - 11.2021
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Reset procedure rooms between appointments and disinfected equipment.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
Delivery Driver
Grubhub for Drivers
09.2020 - 09.2021
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Hostess
Uno Pizzeria & Grill
08.2019 - 09.2020
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
Associate of Science - Nutrition And Dietetics
Finger Lakes Community College
Canandaigua, NY05-2027
GED - undefined
Paul V Moore High School
Central Square, NYSkills
- Service excellence
- Hospitality experience
- Returns processing
- Drawer balancing
- Customer service expertise
- Animal care experience
- Credit and cash transactions
- Veterinary support experience
Timeline
Cashier
Burlington Coat Factory Department Store
12.2024 - Current
Hostess
Carrabba's Italian Grill
11.2022 - 07.2023
Hostess
Yards Grille
07.2022 - 09.2022
Kennel Attendant
Manlius Veterinary Hospital
09.2021 - 11.2021
Delivery Driver
Grubhub for Drivers
09.2020 - 09.2021
Hostess
Uno Pizzeria & Grill
08.2019 - 09.2020
GED - undefined
Paul V Moore High School
Associate of Science - Nutrition And Dietetics
Finger Lakes Community College
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