Maria Wheeler
CDS
BROKEN ARROW,OK
23
years of professional experience
Detail-oriented Administrative Assistant with extensive experience delivering exceptional customer service in fast-paced environments. Skilled in managing multiple tasks and making informed decisions. Seeking Remote Bilingual Customer Service Representative position to leverage strong communication skills and sound judgment.
Work History
Product Demonstrator
6 Months- Delivered engaging product demonstrations to enhance customer understanding and promote sales.
- Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
- Engaged customers to communicate key product features.
- Demonstrated products to customers to illustrate features, advantages and benefits.
- Increased sales by effectively communicating product benefits.
- Provided exceptional customer service to drive satisfaction.
- Maintained clean, organized and professional work environment.
- Managed time efficiently throughout workdays to ensure all assigned tasks were completed on schedule.
Corporate Secretary
20 Years 8 Months- In charge of all bookkeeping and assisted in accounting for Corporate tax returns.
- Processed payroll and prepared payroll tax returns for the company.
- Conducted invoicing and investigated accounts receivables discrepancies.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed filing system, entered data and completed other clerical tasks.
- Maintained organized filing system, entered data accurately, and performed various clerical tasks.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed invoicing and resolved discrepancies in accounts receivable.
- Delivered clerical support by managing documents and assisting staff with administrative tasks. to company employees by copying, faxing and filing documents.
- Responded to inquiries from callers seeking information.
Education
Associate of Arts - Art
Skills
Customer Satisfaction
Sales Transaction Management
Event Coordination
Customer Engagement
Product knowledge
Product expertise
Corporate Filings
Microsoft Office
Quick Books
Timeline
Product Demonstrator
CDS
11.2023 - 05.2024Read More
Corporate Secretary
AMR Vineyard Management Corp.
09.2001 - 05.2022Read More
Santa Rosa Junior College
Associate of Arts from Art
Read More