Maria Worley
Edgewood,KY
Summary
Highly motivated individual with excellent communication, time management, and computer skills. Works well in both individual and group settings, adapting easily to different environments. Results-driven with a desire to enhance patient satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Room Service Ambassador
St. Elizabeth Healthcare
Edgewood, KY
08.2024 - Current
- Delivers room service trays to guest rooms efficiently and on time.
- Assists patients with their orders and ensures the accuracy of all food items served.
- Transmits orders to kitchen staff by recording customer choices on POS system.
- Collaborates with nursing staff to coordinate blood glucose checks for patients
- Communicates regularly with kitchen staff regarding order status updates for customers.
- Resolves patient concerns and issues quickly and effectively.
- Trains new Room Service Ambassadors as needed.
Education
Bachelor of Science - Health Informatics
Northern Kentucky University
Highland Heights, KY12-2027
Associate of Arts -
Gateway Community And Technical College
Florence, KY07-2025
Skills
- Office 365
- Point-of-service software
- Data entry
- Collaborative
- Organizational skills
- Problem resolution
Certification
- CompTIA A+ Prep
- CompTia Net+ Prep
Timeline
Room Service Ambassador
St. Elizabeth Healthcare
08.2024 - Current
Bachelor of Science - Health Informatics
Northern Kentucky University
Associate of Arts -
Gateway Community And Technical College