Maria X Villa
Commerce,CA
Summary
A motivated production supervisor with three years of experience in managing and optimizing daily operations. Proven track record of effectively managing more than 50 employees to achieve production goals while maintaining high standards of quality and safety.
Overview
21
21
years of professional experience
Work History
Production Supervisor
Prudential Overall Supply
Commerce, CA
02.2022 - Current
- Clean Room/Stock Room Department
- Check emails on a daily basis for requested inventory.
- Review employee attendance to ensure there is enough coverage for daily production goal.
- Inspect the received garments from our customers.
- Trained new employees on operational procedures and safety protocols, fostering a culture of compliance.
- Check employee’s productivity every two hours to ensure they are meeting our daily goal.
- Ensure equipment is working 100 percent to meet productivity goal.
- Ensure stock room has enough incoming garments for new and existing customers.
- Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
- Supervised daily production operations to ensure efficiency and adherence to safety standards.
- Coordinated workflow among teams to optimize resource allocation and minimize downtime.
Operation Fulfillment
Prudential Overall Supply
Cerritos, CA
10.2020 - 02.2022
- Emblem Department
- Checking email on a daily basis for any updates or missing any shipments.
- Organized and detail-oriented with a strong work ethic.
- Receiving Garments from different plants use and new.
- Order Processing garments with a work orders that matches the emblems in which the customer purchase.
- Be aware of any discrepancies with the work orders, either mistakes, by the plant, or the vendor.
- Shipping and processing the garments at the sew station.
- Working in a fast space environment and accuracy.
- Check returns, either by missing emblems, there is no placement, mistake made by the Plants or the supplier Penn Emblem.
- Communicating with associates from different plants regarding a garment issue, and with managers, and co-workers.
- Working under pressure, but most importantly getting the job done in a timely manner.
- Receiving
- Receiving garments and creating work orders with the PO’ # by the supplier.
- Check any discrepancies, with the PO’# by any shortages by the supplier, creating paper work of any missing garment.
- Clean room
- RTS folding Clothes
- Pink List
- Inventory, Cleanroom, familiar with clean room garments
- ABSS knowledge.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Customer Service/ Security Guard
Aviation Safeguard, USA
Lax Airport, CA
03.2017 - 04.2020
- Assist passengers with question about where the airlines are located at, what time the agents will arrived at the ticket counter.
- Check if the passenger has the proper documents boarding pass and passport before entering security.
- Help passenger to solve their problems by giving directions where are the terminals. Where the passengers can claim their luggage, check the arrivals and departures of flights and destination.
- Guarding airplanes during arrivals and departures assist passengers when arriving following protocol once the passenger steps out of the aircraft can no longer go back inside the aircraft for safety purposes.
- Have a check list the time when aircraft arrives, when the door is open, first passenger step out of the aircraft. Keep monitoring every person who enters and goes out of the aircraft keeping a timeline, any items left behind in the aircraft recorded in the check list what seat was found and who found it.
- Monitoring the cargo what time does the door is open how many containers are off loaded and how many are up loaded, the time fuel is inserted at the aircraft.
- Search the aircraft for any dangerous weapons, or to see any damage in the life vest, seating, and seat belt.
- Monitored airport premises to ensure safety and security protocols were followed.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Customer Service
Burger King
Maywood, CA
07.2011 - 01.2017
- Customer services
- Assist customers with their food order in drive thru and dining.
- Drove excellence in customer service while overseeing department functions.
- Cleaning, stocking, cooking, work at fast paced and pressure.
- Delivered exceptional customer service, addressing guest concerns promptly and professionally.
Customer service
Subway
Commerce, CA
05.2007 - 05.2011
- Assisting customer with the choice of sandwich.
- Cooking bread, preparing the vegetables maintaining temperature of all veggies and soup.
- Temperature and time is essential and important process for the quality of vegetables failing the temperature and time can be poor quality in food services.
- Phone orders, with party platters
Data Entry/ Clerical
Sears
Vernon, CA
02.2005 - 09.2005
- Divide merchandise, and appliances to different trucks to be deliver to customer’s home.
- Contact customer if their appliance is in the warehouse ready to pick up.
- This required office duties such as computer software, emailing, data entry, 10 keys, maintaining files logs of customers purchases. Checking inventory coming in and out of the warehouse.
- Contacting reps vendor for the status of merchandise purchase of the customer.
- The most important is inventory on daily basis appliances that are coming in and coming out.
Education
Diploma -
Bell Gardens High School
Bell Gardens, CA01-2002
Skills
- Perform well under pressure, multi-tasked duties, and prioritize responsibilities in timely manner
- Proficient in Microsoft word, typing proficient 25wpm
- Bi-Lingual in English and Spanish
- Interpersonal communication
- ABSS program
- Customer Service
- Workflow optimization
- Quality control
- Training and mentoring
Timeline
Production Supervisor
Prudential Overall Supply
02.2022 - Current
Operation Fulfillment
Prudential Overall Supply
10.2020 - 02.2022
Customer Service/ Security Guard
Aviation Safeguard, USA
03.2017 - 04.2020
Customer Service
Burger King
07.2011 - 01.2017
Customer service
Subway
05.2007 - 05.2011
Data Entry/ Clerical
Sears
02.2005 - 09.2005
Diploma -
Bell Gardens High School