Maria Zavala
Kaysville,UT
Summary
Office professional with strong organizational skills and focus on efficient operations and support. Proven track record in managing schedules, coordinating events, and handling communications. Known for fostering team collaboration and adaptability in dynamic environments. Reliable in meeting deadlines and achieving results. Skilled in Microsoft Office Suite, project management, and customer service.
Overview
9
9
years of professional experience
Work History
Office Coordinator
Ampelis Health
06.2023 - Current
- Protected patient data with secure records management system
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
- Collaborated with various departments to streamline processes and improve interdepartmental communication.
- Reconciled account files and produced monthly reports.
- Managed scheduling for multiple employees, ensuring optimal coverage during peak business hours.
Special Education Paraprofessional
Davis school district
09.2016 - 06.2023
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
- Monitored student classroom and outdoors activities to promote student safety.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Participated in ongoing professional development opportunities to stay current on best practices in special education instruction and support services.
- Enhanced students'' learning experiences by implementing individualized educational plans and adapting teaching methods for special needs students.
Education
High School Diploma -
Layton High School
Layton, UT06.2016
Skills
- Electronic Records Management
- Insurance Verification
- Office Administration
- Healthcare Industry Knowledge
- Client relationship management
- Schedule coordination
LANGUAGE
Spanish
Native
Timeline
Office Coordinator
Ampelis Health
06.2023 - Current
Special Education Paraprofessional
Davis school district
09.2016 - 06.2023
High School Diploma -
Layton High School
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