Maria Ziegler
Hazen,ND
Summary
Versatile team member offering over Number years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Sales Clerk
Golden Charm Pawnshop And Jewelry Store
Cebu City, Philippines
05.2003 - 11.2004
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed payments and returns with accuracy and efficiency.
- Kept front check out area clean and organized for efficient service.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Forged and nurtured impactful relationships with customers to cultivate loyalty.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
Storekeeper
Carissa Cooperative Store
Cavite, Philippines
12.2001 - 04.2003
- Documented shipping and receiving records to confirm receipt of orders.
- Received product shipments and organized in stockroom storage area.
- Stocked storerooms and adjusted minimum and maximum par levels in automated inventory system.
- Kept sales receipts and maintained accounting records.
- Ordered goods from various vendors to maintain store merchandise levels.
- Received, merchandised and arranged all shop items for visual display.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Assisted customers by answering questions and suggesting merchandise.
- Tagged merchandise and neatly stocked on shelves and display areas.
- Communicated with vendors to discuss order discrepancies, and returned damaged merchandise or incorrect orders.
Shipping/Production Control Clerk
KSS Philippines
Cebu, Philippines
11.1997 - 10.2001
- Worked with managers to plan and coordinate production tasks.
- Coordinated with inventory managers to plan deliveries around production schedules.
- Prepared job order documents and gave timely approvals.
- Established and enforced organization systems and standards.
- Reviewed job orders and adjusted schedules for timely delivery.
- Planned production schedules for Timeframe, taking employee production rates, company needs and seasonal changes into account.
Education
3 Years Bachelor Of Science In Nursing -
University of Cebu
CebuCity, Philippines Skills
Available Nights, Weekends and Holidays
Building Customer Relationships and Loyalty
Merchandising and Display
Energy and Physical Stamina
Flexible Hours
Adaptable and Flexible
Locating Merchandise
Safety and Cleanliness Standards
Store Policies and Procedures
Excellent Written and Verbal Communication
Wrapping Procedures
Building Customer Loyalty
Merchandise Receiving and Handling
Exceeding Customer Expectations
Security Practices
Strong Communication and Interpersonal Skills
Persuasive Selling
Company Guidelines
Gift Wrapping
Light Housekeeping
Goal-Driven
Positive Customer Engagement
Timeline
Sales Clerk
Golden Charm Pawnshop And Jewelry Store
05.2003 - 11.2004
Storekeeper
Carissa Cooperative Store
12.2001 - 04.2003
Shipping/Production Control Clerk
KSS Philippines
11.1997 - 10.2001
3 Years Bachelor Of Science In Nursing -
University of Cebu