Maria A Johnson
Kirkland
Summary
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
19
19
years of professional experience
Work History
Senior Sales Associate
Wyndham Resorts
Cabo
10.2023 - 01.2025
- Collaborated with other departments to ensure smooth functioning of business operations.
- Greeted and assisted customers to foster positive experiences.
- Educated junior associates on sales plans, personal goals and incentives to motivate them.
Director of Operations
Grand West Kia
Grand Junction
07.2017 - 12.2021
- Served instrumental role in organizational transformation and implementation and participated in 5 successful large-scale corporate restructurings.
- Demonstrated exceptional knowledge of process optimization in relation to profit and loss.
- Delegated managers and sales daily tasks to employees, streamlining daily progress and efficiency.
- Developed and rolled out new policies designed to bolster productivity and reduce overall costs.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Managed 50 team members across accounting, services, detail, sale departments.
- Implemented business strategies by executing and , increasing revenue and effectively targeting new markets.
- Implemented brand development strategies, including business development strategies, logo designs, and website design
Podium Presenter/Senior Sales Associate
Worldmark By Wyndham
Seattle
04.2015 - 07.2017
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Studied product and local markets to adjust sales pitches and adapt strategies for optimized sales.
- Reported sales data to upper management as directed.
- Conducted surveys of customers to understand successful sales tactics and strategize improvements in processes.
- Developed sales plans to increase market share, customer base and revenue.
- Implemented new marketing initiatives to drive sales and improve overall performance.
- Promoted brand awareness and utilized networking to increase brand development.
Podium Presenter /Senior Sales Associate
Bluegreen Vacations
Williamsburg
01.2014 - 01.2015
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Monitored sales team performance and provided constructive feedback.
- Reported sales data to upper management as directed.
- Conducted surveys of customers to understand successful sales tactics and strategize improvements in processes.
- Studied product and local markets to adjust sales pitches and adapt strategies for optimized sales.
- Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
- Achieved and exceeded sales goals for
- Championed company products and added to 10% increase in quarterly revenue.
Branch Manager
First Horizon Home Loans Mortgage
Fredericsburg
10.2007 - 09.2009
- Networked within communities to identify and capitalize on business opportunities.
- Analyzed applicants' financial status and credit and property evaluations to determine feasibility of granting loans.
- Compiled operational and risk reports detailing financial metrics to help management make proactive decisions.
- Produced sales by executing complete sales cycle process from prospecting through contract negotiations and close.
- Executed loan origination process and ordered credit reports, appraisals, preliminary title reports, insurance information and flood certificates.
- Reviewed applications against established parameters to determine approval, rejection or modification requirements.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
Senior Mortgage Loan Originator
M-point Mortgage Services , LLC
Frederisburg
09.2005 - 09.2007
- Complied applications and paperwork and double-checked for accuracy.
- Submitted applications to credit analysts.
- Developed and maintained relationships with local real estate agents.
- Approved loans that met specifications.
- Monitored loan serving agreements and loan covenants to ensure compliance.
- Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
- Met with applicants to obtain information for loan applications and answer questions about processes.
- Reviewed credit histories from applicants and determined feasibility of granting requested loans.
- Cultivated partnerships with individuals and firms to better promote products meeting customers' needs.
Education
Some College (No Degree) - Mortagage
The CE Shop
Fredericksburg, Virginia License Cosmetologist - Cosmetology Education
Laney College
Oakland, CAReal Estate - Real Estate
Hogan Real Estate
PhoenixSkills
- Employee reviews
- Effective leader
- Staff training and development
- Coaching and mentoring
- Budget development
- Employee scheduling
- Relationship building
- Compassion
- Relationship-Building
- Cultural awareness
- Client account management
- Strategic Planning
- Budgeting and finance
- Team Bonding
- Profitability improvement
- Decision-making
- Communication
- Staff development
- New business development
- Organizational leadership
- Supervision and training
- Team leadership
Websites
Languages
Education and Training
false,other
Bilingual/ Spanish
Fluent in English and Spanish
Timeline
Senior Sales Associate
Wyndham Resorts
10.2023 - 01.2025
Director of Operations
Grand West Kia
07.2017 - 12.2021
Podium Presenter/Senior Sales Associate
Worldmark By Wyndham
04.2015 - 07.2017
Podium Presenter /Senior Sales Associate
Bluegreen Vacations
01.2014 - 01.2015
Branch Manager
First Horizon Home Loans Mortgage
10.2007 - 09.2009
Senior Mortgage Loan Originator
M-point Mortgage Services , LLC
09.2005 - 09.2007
Some College (No Degree) - Mortagage
The CE Shop
License Cosmetologist - Cosmetology Education
Laney College
Real Estate - Real Estate
Hogan Real Estate