Zulma Donado Pineda
Coral Springs,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
Inversiones El Coral, C.A.
Jorge Garcia
Caracas, Miranda
01.2020 - 05.2024
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Managed calendar reminders for upcoming deadlines or events associated with the office.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Updated contact lists on a regular basis; created new contacts as needed.
Secretary
Consultorio Odontologico KM
Santiago De Chile, Metropolitano
02.2018 - 12.2019
- Compiled data from various sources into clear, concise reports that could be used by management for decision-making purposes.
- Prepared expense reports in accordance with company policies and procedures.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Developed an efficient document tracking system which allowed quick access to all necessary paperwork.
Account Analyst
Administradora Danoral
Caracas, Miranda
03.2014 - 12.2017
- Integrated multiple data sources including web analytics platforms, CRM systems, databases.
- Coached junior team members on best practices in designing effective experiments for analyzing complex datasets.
- Documented findings from analysis projects in a clear and concise manner that can be easily understood by non-technical audiences.
- Created detailed reports on customer segmentation, customer journey mapping, and user behavior analysis.
- Maintained up-to-date knowledge of Generally Accepted Accounting Principles standards.
- Performed monthly reconciliations of balance sheet accounts, such as cash, accounts receivable, inventory, fixed assets.
- Prepared accurate journal entries and posted them into the general ledger system timely.
Collections Manager
Gestion Tributaria Integral
Barranquilla, Atlantico
02.2003 - 11.2011
- Implemented automated systems for tracking customer payments and sending reminders when needed.
- Created reports for management on past due accounts and delinquency rates.
- Maintained accurate records of all collection activities in accordance with local laws.
- Managed accounts receivable, collections and credit activities for a large customer base.
Education
Accounting
Universidad Libre De Colombia
Barranquilla09-2002
Skills
- Monthly Reporting
- Audit tracking
- Bookkeeping
- Cash Flow Management
- Bank Reconciliation
- Account Analysis
- Cash Management
- Expense Tracking
- Accounts Receivable
- Equipment maintenance
- Database record keeping
- Telephone Etiquette
- Invoice Processing
- Accounts Payable
Timeline
Inversiones El Coral, C.A.
Jorge Garcia
01.2020 - 05.2024
Secretary
Consultorio Odontologico KM
02.2018 - 12.2019
Account Analyst
Administradora Danoral
03.2014 - 12.2017
Collections Manager
Gestion Tributaria Integral
02.2003 - 11.2011
Accounting
Universidad Libre De Colombia
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