Maria Alejandra Pomiano
Spring
Summary
Dynamic and dedicated with a proven track record,Proven ability to maintain meticulous records and verify orders,showcasing strong attention to detail and exellent communication skills. Recognized for exceptional problem-solving abilities and a thorough work ethic, ensuring a welcoming atmosphere and high customer satisfaction. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Delivey Driver
Delivey Apps
11.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Verified accuracy of all deliveries against order forms.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
Room Service Attendant
Houston CityPlace Marriott at Springwoods Village
05.2020 - 11.2022
- Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
- Contributed towards a welcoming atmosphere by providing a warm smile and personalized greeting upon each interaction with guests.
- Upheld strict hygiene standards within the room service area, adhering to established protocols for sanitation procedures.
- Cleared dishes, trays and carts from rooms with discretion and professionalism.
Room Service Attendant
Sheraton North Houston at Bush Intercontinental
11.2019 - 02.2020
Lobby Attendant- Laundry Stocker
La Torretta Lake Resort & Spa
09.2018 - 01.2019
- Monitored lobby activity and reported any suspicious behavior to hotel security, maintaining a safe environment for all visitors.
- Maintained a clean and inviting lobby area for guests, ensuring a positive first impression of the establishment.
- Assisted guests with luggage and other belongings, contributing to a seamless check-in experience.
- Organized the daily distribution of newspapers and other publications to guests'' rooms, providing timely access to important information.
Bar Manager
Restaurant La Red
04.2010 - 01.2018
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
Education
GED -
Lang-Lab Texas English School
Spring, TX04-2023
GED -
Gourmet Profesional Bar And Bar Management
Lima,Peru02-2009
High School Diploma -
I.E.P Alcides Vigo Hurtado
Lima,Peru12-2007
Skills
- Punctuality
- Phone etiquette
- Confidentiality
- Professional attitude
- Multi-tasking skills
- Order verification
- Company policy adherence
- Teamwork and collaboration
- Warm and friendly
- Attention to detail
- Reliability
- Excellent communication
- Adaptability and flexibility
- Self motivation
- Professionalism
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Delivey Driver
Delivey Apps
11.2023 - Current
Room Service Attendant
Houston CityPlace Marriott at Springwoods Village
05.2020 - 11.2022
Room Service Attendant
Sheraton North Houston at Bush Intercontinental
11.2019 - 02.2020
Lobby Attendant- Laundry Stocker
La Torretta Lake Resort & Spa
09.2018 - 01.2019
Bar Manager
Restaurant La Red
04.2010 - 01.2018
GED -
Lang-Lab Texas English School
GED -
Gourmet Profesional Bar And Bar Management
High School Diploma -
I.E.P Alcides Vigo Hurtado
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