Paul O'Balle
Lockhart,TX
Summary
Dependable delivery driver with strong customer service, problem-solving, and time management skills. Committed to optimizing delivery processes and ensuring customer satisfaction through efficient service.
Overview
25
25
years of professional experience
Work History
Delivey Driver
Hungry Catering
Austin, TX
03.2023 - Current
- Delivered catering orders efficiently to ensure timely service for events and clients.
- Maintained vehicle cleanliness and functionality to adhere to safety standards.
- Navigated routes effectively, optimizing delivery times and reducing fuel consumption.
- Assisted in inventory management by coordinating stock levels and supplies for deliveries.
Team Leader
Wholefoods Market
Austin, TX
03.2001 - Current
- Led team in achieving operational excellence through effective workflow management and strategic resource allocation.
- Developed training programs to enhance staff performance and improve customer service standards across departments.
- Implemented inventory control measures, reducing waste and optimizing stock levels to ensure product availability.
- Analyzed sales data to identify trends, informing promotional strategies that increased customer engagement and loyalty.
Education
High School Diploma -
Lockhart High School
Lockhart, TX05-1989
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Time management skills
- Loading and unloading
- Clean driving record
- Route management
- Safe driving record
- GPS navigation
- Heavy lifting
- Order picking and processing
- Map reading and navigation skills
- GPS operation
- Forklift operation
- Shipping and packaging
- Complex Problem-solving
- Ections
- Local delivery
- Logistics
Accomplishments
- Began my career as an Order Selector despite having prior leadership experience, demonstrating a willingness to learn the business from the ground up.
- Advanced through progressively responsible roles by taking initiative, asking questions, and developing a comprehensive understanding of warehouse and shipping operations.
- Built extensive knowledge of the end-to-end supply chain process, including how receiving, inventory management, and shipping functions work together to drive operational success.
- Promoted to Shipping Team Leader through strong performance, operational expertise, and leadership capabilities.
- Successfully led shipping operations and high-performing teams for more than 10 years, focusing on safety, productivity, quality, and employee development.
Timeline
Delivey Driver
Hungry Catering
03.2023 - Current
Team Leader
Wholefoods Market
03.2001 - Current
High School Diploma -
Lockhart High School
just lead my Team to DC of the YeaR
Improved key operational performance metrics through effective leadership, process improvements, and team engagement.
- Successfully controlled overtime expenses while maintaining productivity and service levels.
- Achieved the lowest employee turnover rate in the distribution center, contributing to workforce stability and operational consistency.
- Led a large team to achieve zero workplace accidents, demonstrating a strong commitment to safety and compliance.
- Earned the highest scores in NSF audits within the distribution center, reflecting excellence in food safety, quality standards, and operational execution.