Microsoft Office products ( Excel, Word, Power Point, Outlook, publisher)
Maria Alexandra Gonzalez Diaz
NJ
Summary
Bilingual (English/Spanish) Industrial Engineer, with a decade of hands-on experience in supply chain for omni channel operations. Proficient in SAP EWM/IM/APO/MM/FR, including leading full life's cycle implementations of SAP-EWM & Post Go-Live support.
Recognized for my proactive problem-solving approach, adaptability to dynamic environments, and self-motivated work ethic. Known as a collaborative team player with a demonstrated ability to lead and motivate others towards achieving collective success. Excited to leverage my expertise to empower forward-thinking companies in optimizing processes and achieving impactful outcomes.
Overview
10
10
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Region Americas Systems Specialist
Hennes & Mauritz
01.2020 - Current
- Provide support and training to DC teams, on global operational and technical standards, fostering adherence and customized solutions; documented ongoing enhancements and actively contributed to continuous improvement initiatives within Logistics Region and Central Logistics forums.
- Led numerous projects as Stream Lead, ensuring alignment with market needs and facilitating thorough stakeholder comprehension of project objectives and scope.
- Identified and resolved technical & operational gaps, in order to minimized disruptions to operations and maintaining high service levels.
- Oversaw the effective implementation of various SAP solutions, ensuring tailored training and post go-live stabilization across various markets.
- Led cross-functional training initiatives on inventory management, driving remarkable reductions in outstanding inventory while enhancing visibility across departments from region and central.
- Innovate and propose new ideas, aimed at enhancing our operational KPIs.
- Demonstrated effective mentoring and delegation skills, empowering team members and optimizing workflow efficiency
Process Redesign Supervisor / SAP EWM Super User
Grupo Ramos
02.2017 - 03.2019
- Collaborated with SAP consultants to design and configure outbound processes, internal warehouse processes, yard management, and voice picking.
- Led design, configuration, testing, and documentation efforts for dialog flows for picking process, collaborating with hardware suppliers.
- Directed, planned, tested, and executed configuration updates post-implementation to adapt software to changing business needs.
- Investigated and tracked software errors and process loopholes, developing troubleshooting guides for operational leaders.
- Designed and facilitated workshops to train end-users on new tools and processes.
- Monitored outbound process execution, documented deviations, and provided feedback or training to staff (200 employees).
- Gathered necessary information to design new logistic processes, including tools, staffing, and job descriptions.
- Organized regular work sessions with operational leaders to address and resolve operational issues, driving warehouse productivity improvements.
- Implemented strategies to drive operational KPIs forward, ensuring alignment with organizational goals and objectives.
Demand Planner
Grupo Ramos
10.2015 - 08.2017
- Oversaw inventory management operations across 70 retail outlets and 5 distribution centers.
- Orchestrated strategic initiatives to maintain optimal stock levels, meeting customer demand while minimizing excess inventory.
- Collaborated closely with category managers to optimize product placement and enhance sales performance.
- Facilitated cross-functional coordination to drive continuous improvement in supply chain processes.
- Held accountability for inventory rotation metrics, meticulously managing out-of-stock and overstock situations.
- Leveraged expertise in SAP F&R-ERP to fine-tune replenishment parameters, ensuring efficient inventory managemen
Junior Buyer
Grupo Ramos
04.2015 - 10.2015
- Analyzed product performance and supplier fill rates, negotiating discounts and distribution strategies.
- Set sales prices and managed product information within SAP ERP.
- Processed purchase orders and monitored stock levels using SAP ERP (MM/IM module).
- Collaborated with warehouse leaders & demand planners to optimize distribution strategies, improving productivity and product presentation.
Import/Export Assistant
Brugal & Cia.
07.2014 - 04.2015
- Registered import/export purchase orders on the local custom system in compliance with applicable Incoterms and managed all associated customs duties.
- Managed payments to carriers, ensuring timely and accurate transactions.
- Designed and documented the shipping and receiving process, optimizing efficiency and accuracy, maintaining accurate records and documentation to support import/export activities and facilitate audits.
- Continuously evaluated and improved processes to enhance overall efficiency and customer satisfaction.
Import/Export Coordinator
Gerdau Metaldom
11.2013 - 07.2014
- Designed and documented the shipping process managed by the shipping department to enhance efficiency and clarity.
- Registered import/export documents on the local custom system in accordance with applicable Incoterms.
- Coordinated with local port authorities to expedite the import/ Export shipment and provide input for production planning.
Education
Bachelor of Science - Industrial Engineering
Pontifical Catholic University Madre Y Maestra
National District, Domican RepublicSkills
Business Process Design
Certification
SAP EWM Certification
Software
Microsoft Project and Microsoft Visio
SAP ( R/3, MM, IM, EWM, MM, APO)
Timeline
Region Americas Systems Specialist
Hennes & Mauritz
01.2020 - Current
Process Redesign Supervisor / SAP EWM Super User
Grupo Ramos
02.2017 - 03.2019
Demand Planner
Grupo Ramos
10.2015 - 08.2017
Junior Buyer
Grupo Ramos
04.2015 - 10.2015
Import/Export Assistant
Brugal & Cia.
07.2014 - 04.2015
Import/Export Coordinator
Gerdau Metaldom
11.2013 - 07.2014
Bachelor of Science - Industrial Engineering
Pontifical Catholic University Madre Y Maestra