Maria Alicia Saucedo
Houston,TX
Summary
Dynamic server and cashier with a proven track record in exceptional customer service and cash handling. Committed to enhancing guest satisfaction through efficient service and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Server/Cashier
Restaurant Los Reyes
Houston, TX
01.2025 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Managed table turnover efficiently to enhance guest satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery.
- Assisted in training new servers on menu knowledge and service protocols.
- proactive and highly reliable prpfesisional specializing in precise fund managment and cash control. it is highlighted by a strict adherence to ethics and trandparency in the management of financial resources always ensuring maximun precision ans security.
Server Cashier
Texas Grill 49
Houston, TX
11.2023 - 01.2025
- Provided exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, enhancing guest satisfaction and dining experience.
- Handled cash transactions accurately, contributing to daily financial reconciliation processes.
- Resolved guest complaints promptly, fostering positive relationships and repeat business.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Trained new servers on menu offerings and restaurant protocols to improve team performance.
- Maintained cleanliness and organization of dining area, ensuring compliance with health regulations.
Cashier
Chicken Grill
Houston, TX
02.2022 - 10.2023
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Processed customer transactions efficiently using point-of-sale systems.
- Assured accuracy in cash handling and balance reconciliation daily.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
Server Cashier, Manager Asistent
Taqueria Monterrey Chiquito
Houston, TX
10.2017 - 10.2021
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables simultaneously while maintaining high-quality service standards.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Implemented efficient workflow strategies to enhance guest satisfaction and minimize wait times.
- Trained new servers on menu offerings, service protocols, and customer engagement techniques.
- Resolved customer complaints promptly, ensuring positive dining experiences for patrons.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier and Serving Food on the Steam Table Line
Taqueria El Dorado Taco
Houston, TX
10.2013 - 05.2017
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Assisted customers with menu selections, providing recommendations based on preferences.
- Handled cash management tasks, including balancing till at end of shift.
- Maintained cleanliness and organization of front counter and dining area.
Education
High School Diploma -
Instituto Tecnico De Ensenanza Computacional
Mexico, ME11-1999
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Quick learning
- Client support
- Cleanliness standards
- Safe food handling
- Menu memorization
- High volume dining
- Service prioritization
- Team collaboration
- Quality control
- Food safety practices
- Table bussing
- Suggestive selling
- Guest relations management
- POS operation
- Relationship management
- Dining area maintenance
- Beverage preparation
- Food sales and promotion
- Guest seating
- Item promotion
- Menu presentation
- Daily specials memorization
- Organizational skills
- Food safety
- POS system operations
- Table setting arrangements
- Hostess support
- Guest interactions
- Restaurant service
- Server training
- POS system
- Menu item recommendation
- Team member support
- Price memorization
- Reliable and responsible
- Warm and friendly
- Adaptable and flexible
- Task management
- Multitasking Abilities
- Problem-solving
- Excellent communication
Timeline
Server/Cashier
Restaurant Los Reyes
01.2025 - Current
Server Cashier
Texas Grill 49
11.2023 - 01.2025
Cashier
Chicken Grill
02.2022 - 10.2023
Server Cashier, Manager Asistent
Taqueria Monterrey Chiquito
10.2017 - 10.2021
Cashier and Serving Food on the Steam Table Line
Taqueria El Dorado Taco
10.2013 - 05.2017
High School Diploma -
Instituto Tecnico De Ensenanza Computacional