Maria Amanda Xiong-Vue
Chico
Summary
Office Manager with over 15+ years of experience in supporting day-to-day operational functions to provide smooth-running business. Highly dependable, ethical and reliable support specialist and leader in blending advanced organizational, technical and business acumen. Dependable in assisting various office staff and customers with eagerness and attentiveness.
Well-coordinated in handling diverse office tasks while leading administrative teams to meet demanding performance targets. Effectively organize resources and clerical support to maintain smooth and efficient operations and enhance team success.
Overview
20
20
years of professional experience
Work History
Staffing Coordinator
Spherion Staffing
Chico, CA
09.2018 - Current
- Worked with HR management to devise and update policies based on changing industry and social trends.
- Administered applicant tracking system (ATS) database to input, update and maintain candidate details.
- Educated job applicants of expected job tasks, compensation and benefits to set clear expectations.
- Created interview questionnaires, assessment guidelines and onboarding processes to ensure efficiency at each hiring phase.
- Created and modified job descriptions within all departments.
- Sorted job applications, vetted candidates and recommended individuals for key positions.
- Addressed employee harassment allegations, work complaints and other concerns diligently.
- Recruited and trained talented individuals to support multi-functional employee teams for roles in management, hospitality or maintenance, security, technical specialties, students and community volunteers.
- Interpreted, explained and enforced human resources policies to keep staff in compliance with standards.
- Interviewed, hired, and mentored over [Number] new personnel and oversaw all staffing operations.
Care Coordinator
Here's The Deal
Chico, CA
12.2017 - 02.2021
- Organized personal and professional calendars.
- Provided patients and families with emotional support.
- Assisted patients with daily hygiene tasks, including bathing, dressing, dental care and grooming.
- Cared for wounds by changing bandages, dressings and binders to promote healing.
- Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
- Prepared food and helped patients eat to support healthy nutrition.
- Coordinated Day travel arrangements and accommodations on behalf of clients.
Office Manager/Dispatcher
Liberty Cab & Dispatch Svc
Chico, CA
12.2010 - 04.2017
- Conducted 100% performance evaluations of office staff to monitor progress and productivity and recommend promotions, corrective or disciplinary actions.
- Created office Handbook/Manual
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Interviewed, on-boarded, developed and oversaw daily activities of 7 clerical and administrative office personnel.
- Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
- Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.
Data Processor
Blue Shield Of California
Chico, CA
08.2006 - 10.2009
- Transcribed data after verifying information to deliver projects with 99.9% accuracy.
- Identified errors in data entry and related issues by mentioning to supervisors for resolution.
- Compared old and newly received documents to ensure accuracy and rectified mistakes.
- Took notes on daily reports and entered data into processing system.
- Compiled statistical information for special reports.
Education
Associate of Science - Medical Assisting
Devens Job Corp
Devens, MA04-2005
Certificates - General Studies
Butte College
Oroville, CA06.2006
Skills
- Bilingual Speak, read and write Hmong/English
- File and data retrieval systems
- Professional demeanor
- Report writing
- Scheduling and calendar management/meetings
- Invoicing and billing
- Customer relations
- Detail-oriented
- Event coordination
- Billing/Data Entry
- Ability to prioritize
- Computer proficiency
Timeline
Staffing Coordinator
Spherion Staffing
09.2018 - Current
Care Coordinator
Here's The Deal
12.2017 - 02.2021
Office Manager/Dispatcher
Liberty Cab & Dispatch Svc
12.2010 - 04.2017
Data Processor
Blue Shield Of California
08.2006 - 10.2009
Associate of Science - Medical Assisting
Devens Job Corp
Certificates - General Studies
Butte College