Maria Angelica De Las Salas
New Milford
Summary
Dedicated Tech Assistant with experience in interdepartmental communication and team collaboration. Demonstrated ability to streamline workflows and maintain professionalism while addressing customer inquiries and enhancing operational processes.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Tech Assistant II
Valley Hospital
Ridgewood
04.2024 - Current
- Facilitated interdepartmental communication, improving operational efficiency and fostering collaboration.
- Collaborated with team members to streamline workflow processes, enhancing support delivery in technical assistance.
- Managed incoming calls, directing inquiries to relevant personnel and ensuring timely responses.
- Resolved customer complaints via phone or email promptly and effectively.
- Processed registrations for clients promptly.
- Reviewed and adjusted billing accounts for self-pay or Medicare issues.
- Follow up daily Census from Nursery Homes to assure proper registration.
Medical Assistant
Institute of Rheumatology
Pembroke Pines
06.2022 - 02.2024
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Facilitated patient intake by completing forms and documenting medical histories.
- Educated patients on treatment plans and medication instructions.
- Conducted basic laboratory tests and maintained accurate patient records.
- Prepared examination rooms and ensured all necessary supplies were available.
- Maintained organized examination rooms, ensuring they were clean and fully stocked for patient care.
- Oversaw inventory of medical supplies, ensuring timely reordering to maintain stock levels.
- Maintained a clean and organized work environment in the clinic.
Skills
- Patient management
- Data management
- Effective communication
- Team collaboration
- Problem solving
- Attention to detail
- Professionalism
Languages
English
Professional
Spanish
Professional
Timeline
Tech Assistant II
Valley Hospital
04.2024 - Current
Medical Assistant
Institute of Rheumatology
06.2022 - 02.2024