Seasoned Investigator known for high productivity and efficiency in completing investigations. Possess specialized skills in evidence collection, case management, and interviewing techniques. Excel at critical thinking, problem-solving, and communication, ensuring thorough analysis and clear reporting in all assignments.
Overview
9
9
years of professional experience
Work History
Residential Child Care Investigator
Health and Human Services Department
Houston, Texas
10.2024 - Current
Safeguarded confidential data at all times.
Created comprehensive presentations detailing discoveries and recommending actionable steps.
Worked alongside agencies to facilitate investigation processes.
Compiled targeted information through analysis of public records and database resources for investigative purposes.
Conducted detailed in-person interviews with subjects, neighbors, and employers to collect investigation-related data.
Applied knowledge of DFPS policy and procedures in investigations, and handling of evidence to ensure admissibility in court.
Analyzed data gathered during investigations to determine the validity of claims or theories.
Employed logic and analytical skills to solve complex problems and identify patterns indicative of criminal activity.
Managed caseloads efficiently, prioritizing tasks and meeting strict deadlines in high-pressure environments.
Adhered to departmental policies regarding investigations and reporting procedures.
Conservatorship Specialist
Department of Family and Protective Services
Bay City, TX
04.2023 - 09.2024
Reported case progress during courtroom sessions. Monitored compliance with court orders regarding family services.
Performed evaluations of conservator candidates to confirm compliance with legal standards.
Interfaced with local court system, attending court proceedings and working directly with attorneys.
Guided families through the conservatorship process in court.
Executed fiduciary responsibilities in compliance with DFPS regulations.
Connected clients to essential services and resources.
Designed tailored approaches by liaising with legal professionals and governmental bodies for specific case solutions.
Compiled and maintained detailed records concerning families and children under DFPS conservatorship.
Maintained confidentiality through stringent handling of charts and data.
Trained new employees on DFPS policies and procedures.
DFPS Child Protective Investigator
Department of Family and Protective Services
San Marcos , Texas
10.2017 - 02.2023
Created professional documents including correspondence, case notes, and technical reports using job-specific software.
Educated families regarding policies and applicable legal regulations.
Compiled detailed summaries after each investigation or family member interaction.
Evaluated child's environment safety through home visits, interviews, and assessments.
Organized detailed documentation of cases, including reporting and interview information.
Provided detailed explanations to families about legal timelines and procedures.
Crafted tailored approaches to foster collaboration with clients from diverse cultural settings.
Handled critical incidents with children necessitating immediate action.
Formulated strategic approaches to meet the best interests of children in care.
Engaged in legal hearings and trials to contribute to case outcomes.
Facilitated collaboration among law enforcement, mental health professionals, educational institutions and social service agencies.
Generated in-depth court documents through meticulous investigations and observational studies.
Trained new hires for investigative roles to enhance team productivity.
Education
Bachelor of Science - Criminal Justice
South University
Savannah, GA
01-2014
Skills
Proficient in Conducting Interviews
Information Gathering Expertise
DFPS Standards Adherence
Health and Human Services Compliance
Regulatory Compliance
Skilled in utilizing investigative tools
Proficient in evidence management
Analytical research skills
Document Records Management
Languages
Spanish
Professional
Technical
Health and Human Services Systems, DFPS Data Systems, Microsoft, Excel, Teams
CLTS Quality Assurance Program Assistant at Portage County Health And Human Services DepartmentCLTS Quality Assurance Program Assistant at Portage County Health And Human Services Department