Maria Betania Cillo

Delivered impeccable, high-end service to an exclusive clientele in a Michelin-starred fine dining restaurant, ensuring each guest felt valued and well cared for throughout their dining experience.

Presented multi-course tasting menus, expertly describing dishes and wine pairings with in-depth knowledge of ingredients, preparation methods, and flavor profiles.

Anticipated guest needs and personalized service to create a memorable dining experience, adjusting service style based on each guest preferences and providing tailored recommendations.

Maintained exceptional table settings, adhering to the highest standards of fine dining etiquette and ensuring the dining area remained pristine.

Collaborated with front-of-house staff to provide seamless service, managing multiple tables at once while maintaining poise and composure under pressure.

Provided personalized and attentive service to high-net-worth individuals, celebrities, and discerning guests in a world-renowned, fine dining environment.

Demonstrated advanced knowledge of the menu, wine list, and daily specials to provide informed recommendations and pairings, enhancing the guest experience.

Upsold high-end menu items and wine selections, significantly contributing to restaurant revenue while ensuring an elevated dining experience.

Worked efficiently during peak hours, ensuring all guests received timely and excellent service while maintaining luxury standards.

Built and nurtured relationships with repeat guests, enhancing guest loyalty and satisfaction through personalized service.

Delivered exceptional, five-start service in a fine dining setting, providing a tailored experience for each guest while.

Reset and cleaned tables quickly to prepare for new customers.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests

Developed excellent relationships with managers and fellow team members to support team success and positive work environment
Demonstrated attention to detail when setting tables according to restaurant standards.

Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapportCollaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Delivered impeccable, high-end service to an exclusive clientele in a Michelin-starred fine dining restaurant, ensuring each guest felt valued and well cared for throughout their dining experience.

Presented multi-course tasting menus, expertly describing dishes and wine pairings with in-depth knowledge of ingredients, preparation methods, and flavor profiles.

Anticipated guest needs and personalized service to create a memorable dining experience, adjusting service style based on each guest preferences and providing tailored recommendations.

Maintained exceptional table settings, adhering to the highest standards of fine dining etiquette and ensuring the dining area remained pristine.

Collaborated with front-of-house staff to provide seamless service, managing multiple tables at once while maintaining poise and composure under pressure.