Maria Bianca Altavas
Las Vegas,NV
Summary
Dynamic Digital Marketing Associate with a successful track record at The Skin Lab Medical Spa, specializing in customer engagement through strategic content creation and influencer marketing. Proficient in SEO and social media management, driving campaigns that yield measurable results. Recognized for high productivity and efficiency in administrative support, including data entry and calendar management, ensuring seamless operations. Strong communication, problem-solving, and time management skills enhance team collaboration and project execution.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Digital Marketing Associate | Administrative Assistant
The Skin Lab Medical Spa
08.2023 - 05.2024
- Developed and executed comprehensive content strategies.
- Developed targeted email marketing initiatives.
- Implemented basic fundamental SEO techniques.
- Managed promotional activities using Instagram, Facebook, and Google Ads.
- Executed influencer marketing campaigns effectively.
- Oversaw the development and implementation of successful campaign activities.
- Conducted detailed market research to identify trends and insights for campaign optimization.
- Researched current industry trends in order to develop new strategies for increasing customer engagement.
- Social media management.
- Coordinating promotional activities.
- Data entry and record keeping.
- Provided support to customers and clients.
- Calendar Management
- Handled Inbound and Outbound calls efficiently.
- Managed CRM processes efficiently.
- Created, categorized, and handled important reports, forms, and schedules.
Digital Marketing Associate
Freelance Digital Marketing Associate
05.2022 - 05.2024
- Content Strategy Development & Execution
- Targeted Email Marketing Campaigns
- Basic Fundamental SEO Optimization
- Social Media Advertising (Instagram, Facebook, Google Ads)
- Experienced in Influencer Marketing
- Strategize and identify the most effective blog post topics
- Campaign management
- Social media management
- Lead Generation
- Coordinating promotional activities
Business Virtual Assistant | Social Media Management
All EyeCare Optometry
06.2023 - 10.2023
- Basic SEO
- Social Media Management & Marketing
- Content creation and calendar management
- Social media analytics and reporting
- Email campaign creation and management
- Schedule appointments, manage emails, and organize files
- Maintain calendars, update contacts, and coordinate team activities
- Use Revolution EHR and Weave CRM for customer management
- Update client info, track interactions, and ensure timely communication
- Collaborate with sales and customer service for a seamless customer experience
Virtual Assistant
Outsource Access
05.2022 - 03.2023
- Used Litify Salesforce CRM for data management and tracking
- Conducted phone calls to hospitals to request billing records for legal cases
- Scheduled appointments, meetings, and conference calls
- Managed email correspondence with hospital staff, attorneys, and clients
Reserve Officer
Rizal Commercial Banking Corporation
12.2019 - 06.2022
- Functioned as the branch head during officers' absence.
- Maintained workflow by handling duties of on-leave employees.
- Manage emails and phone communications.
- Resolved customer inquiries promptly and professionally.
- Collaborated with the team to achieve branch goals.
- Delivered exceptional customer service.
Service Associate
Rizal Commercial Banking Corporation
09.2017 - 12.2019
- Established and deepened customer relationships by performing efficient and accurate banking transactions.
- Updated and maintained client information and documents regularly.
- Verified all forms and bank supplies for completeness.
- Handled cash, credit card, and check payments for goods and services.
- Provided detailed information about products and services.
- Personalized client interactions to drive loyalty and enhance solution implementation.
- Implemented internal and external audit points to maintain optimal internal control standards.
Service Associate
UCPB Savings Bank
03.2016 - 08.2017
- Handled the day-to-day financial transactions for customers
- Attended to various customer inquiries and requests
- Performed back-room functions such as processing check deposits
Education
Bachelor in Elementary Education - Special Education
Xavier University Ateneo De Cagayan
Philippines03-2014
Skills
- Social Media Management
- Content strategy
- Basic SEO
- Lead generation strategy
- Proficient in basic video editing
- Social Media Marketing
- Facebook Ads Management
- Instagram Ads Management
- Graphic design using Canva templates
- Email management
- Administrative support
- Calendar management
- Customer service
- Effective oral and written communication skills
- Interpersonal communication skills
- Excellent computer skills (Microsoft Word, PowerPoint, Excel, Google Workspace)
- Dedicated and detailed, with a high level of accuracy and strong attention to detail
- Excellent organizational skills
- Marketing automation
- Influencer marketing
- Landing page design
- Project management
- Customer segmentation
- Video editing
- Email marketing campaigns
- Team leadership
- Critical thinking
- Interpersonal communication
- Problem-solving
- Multitasking Abilities
- Attention to detail
- Collaboration
- Time management
Certification
Foundations of Digital Marketing and E-commerce, Coursera, 09/01/24
Languages
English
Native/ Bilingual
Timeline
Digital Marketing Associate | Administrative Assistant
The Skin Lab Medical Spa
08.2023 - 05.2024
Business Virtual Assistant | Social Media Management
All EyeCare Optometry
06.2023 - 10.2023
Digital Marketing Associate
Freelance Digital Marketing Associate
05.2022 - 05.2024
Virtual Assistant
Outsource Access
05.2022 - 03.2023
Reserve Officer
Rizal Commercial Banking Corporation
12.2019 - 06.2022
Service Associate
Rizal Commercial Banking Corporation
09.2017 - 12.2019
Service Associate
UCPB Savings Bank
03.2016 - 08.2017
Foundations of Digital Marketing and E-commerce, Coursera, 09/01/24
Bachelor in Elementary Education - Special Education
Xavier University Ateneo De Cagayan
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