Maria Christina Diaz
Mt. Vernon,IL
Summary
Highly-motivated Health Information Technology student graduating in May 2026 with the desire to take on new challenges in the field of Health Information Management. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Strong accomplishment record in improving patient care and optimizing financial performance. Skilled in staff training and recruitment and fostering an environment of engagement and patient satisfaction.
Overview
21
21
years of professional experience
Work History
Patient Assist 1
Deaconess HRS Solutions
Evansville, IN
07.2024 - Current
- Completed day-to-day work-queues accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to work-queues.
- Reviewed patient accounts for accuracy of insurance plan and demographic information to prevent delays in claims processing.
- Submitted medical records electronically as required for claims processing.
Revenue Cycle Specialist
Crossroads Community Hospital
Mount Vernon, IL
06.2019 - 06.2024
- Processed patient billing and insurance claims accurately and efficiently.
- Reviewed medical records for completeness and compliance with regulations.
- Collaborated with healthcare providers to resolve billing discrepancies.
- Assisted patients with claims review, processing payments, and setting up payment arrangements.
- Assisted patients to set up patient portal accounts.
- Trained staff on understanding insurance plans, scanning insurance cards, and choosing correct insurance plans to prevent billing delays.
- Worked closely with coders to correct and submit charges timely.
Clinic Manager
Crossroads Community Hospital
Mount Vernon, IL
09.2005 - 05.2019
- Managed daily operations of clinic to ensure efficient patient care delivery.
- Coordinated staff schedules to optimize resource allocation and workflow efficiency.
- Supervised patient intake processes to enhance overall service quality and satisfaction.
- Audited medical records and documentation for accuracy and completeness.
- Handled and processed all medical records request.
- Assisted in medical coding.
- Submitted claims for processing.
- Worked closely with HIM department and compliance department on subpoena and RAC request.
Education
Associate of Applied Science - Health Information Technology
Southwestern Illinois College
Belleville, IL 04.2026 - 04.2026
Certified Nurse Assistant - Allied Health
Rend Lake College
Ina, IL 05.1995 - 07.1995
Skills
- EHR Systems: EPIC and AthenaHealth
- Medical records submission via Availity Essential Portal
- Submitted medical records request to Ciox for processing
- Medical coding
- Patient account management
- Claims processing
- Experience in Office 365
References
References available upon request.
Timeline
Associate of Applied Science - Health Information Technology
Southwestern Illinois College
04.2026 - 04.2026
Patient Assist 1
Deaconess HRS Solutions
07.2024 - Current
Revenue Cycle Specialist
Crossroads Community Hospital
06.2019 - 06.2024
Clinic Manager
Crossroads Community Hospital
09.2005 - 05.2019
Certified Nurse Assistant - Allied Health
Rend Lake College
05.1995 - 07.1995