Maria Ciriaca Rella

• Managed daily schedules and appointments for senior staff, ensuring timely attendance and optimal productivity.
• Performed routine clerical tasks by scanning, filing, and copying documents.
• Served as point-of-contact for visitors to the office, projecting a welcoming atmosphere while responding knowledgeably to inquiries regarding the organization''s services or personnel.
• Computerized office activities, maintained customer communications, and tracked records through delivery.

· Public Library Services/ Information:

- assistingpublic (about 300 people per week) at the reference desk of lending materials, serving adults and children on Tuesday, Thursday and Friday from 1:00pm until 6:00pm.

- providing direction on the use of the library’s material, suggesting appropriate books (reader advisory), for children of different reading levels, through a reference conversation

- ordering /processing collection development, over 2500 materials in books and educational games, periodicals, DVD, CD etc.

- processing Digital Information such as e-cataloging, classifying books using the Book Collectors System and the barcode scanner

· Processing/ Updating database and subscriptions for over 1200 contacts

· Organizing, registering all bibliographic items

· Maintaining/updating a large variety of reference materials

· Physical processing of the new materials

Responsible for all travel services of special account’s groups from 20 to 300 passengers. Handling all airlines’ reservation, land services like hotel accommodations, transportation with European ground tour operators.

Comply with all the different client’s requests.

Responsible also for all accounting transactions handling of all payments, and also currency conversions.

Assistant to the President: Responsible for all communications with our preferred clients.

Responsible for all individuals travel‘s arrangements.

Coordinator of Marketing and Trade Departmentsr in

Responsible for contacting executives of major US tour operations to invite them to attend Italian trade shows. This involved coordinating all arrangements including hotel and airline reservations for groups as many as 40 participants. Coordinated travel trade shows in the US sponsored by the Italian Government and Italian tour operators.

Promoted to Supervisor of the General Information Department in January 1994 with responsibility for responding to telephone and mail inquires as well as assisting people with information at the front desk.