Maria D Martinez Gonzalez
Kyle
Summary
Dynamic and reliable professional with extensive experience in food preparation and customer service at Panda Express. Proven ability to maintain high sanitation standards while collaborating effectively with team members. Skilled in problem-solving and cash register operation, consistently achieving high customer satisfaction through efficient service and attention to detail.
Overview
10
10
years of professional experience
Work History
BOH Team Member
Panda Express
Dripping Springs, TX
03.2026 - Current
- Prepared and cooked food items according to company recipes and standards.
- Maintained cleanliness and organization of kitchen workstations and equipment.
- Collaborated with FOH staff to ensure seamless communication between kitchen and service teams.
- Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
- Followed safety and sanitation guidelines to promote a safe working environment.
Curbside Shopper
Sam's Club
Austin, TX
02.2025 - 03.2026
- Maintained cleanliness and organization of curbside area for efficient operations.
- Provided feedback on inventory levels to improve stock availability for customers.
- Contributed to training new staff on procedures and best practices in curbside shopping.
- Adapted quickly to changes in order volume, ensuring timely service delivery during peak periods.
- Communicated clearly with customers via phone or online chat regarding order details, substitutions or additional requests.
- Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Cashier
Popeyes® Louisana Kitchen
Kyle, TX
07.2016 - 07.2021
- Maintained accurate cash drawer, ensuring proper reconciliation at shift end.
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Collaborated with team members to maintain cleanliness and organization of workspace.
- Monitored inventory levels, restocking items as needed to meet customer demand.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
No Degree -
William B Travis High School
Austin, TXSkills
- Cleaning and sanitizing
- Cash register operation
- Teamwork
- Teamwork and collaboration
- Team leadership
- Problem-solving
- Customer service
- Multitasking Abilities
- Cleaning and sanitation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
BOH Team Member
Panda Express
03.2026 - Current
Curbside Shopper
Sam's Club
02.2025 - 03.2026
Cashier
Popeyes® Louisana Kitchen
07.2016 - 07.2021
No Degree -
William B Travis High School