Maria Daniela Garofalo
Miami,FL
Summary
Hardworking waiter with several years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.
Overview
7
7
years of professional experience
Work History
Community Manager
KarelaKids
Miami, FL
08.2023 - Current
- Created content for social media platforms to engage the community.
- Responded to customer inquiries in a timely manner.
- Maintained relationships with influencers in the industry.
- Assisted with developing marketing plans for campaigns and promotions.
Photographer
Independant
Miami, FL
01.2018 - Current
- Set up lighting equipment and adjust camera settings to capture desired images.
- Organize and store digital photographs, negatives, and prints in an orderly fashion.
- Consult with clients to understand their needs and preferences for a photo shoot.
- Create portfolios for clients to showcase work.
Waitress
Mazzi Cucina
North Miami Beach, FL
07.2018 - 07.2024
- Excelente servicio al cliente, atención al cliente, buena presencia, buena disposición y muy comprometida con el trabajo.
- Processed payments accurately using cash registers or POS systems.
- Developed positive relationships with regular customers through friendly conversation.
- Provided accurate change for cash transactions using a cash register system.
- Bussed tables as needed during peak hours.
Education
Associate of Arts - Digital Media
BRAND LAB
08-2021
Associate of Arts - Photography
Cief
04-2019
Associate of Arts - Commercial Photography
RMTF
01-2018
Skills
- Order Accuracy
- Guest Relations Management
- Menu Recommendations
- Safe Food Handling
- Customer Service
- Price memorization
- Upselling
- Complaint resolution
- Table setting arrangements
- Cash Handling
- Order Taking
- Regulatory Compliance
- Ordering Procedures
- Point of sale systems
- Serving expertise
- Wine Knowledge
- Team Collaboration
- Reservation Management
- Greeting guests
Timeline
Community Manager
KarelaKids
08.2023 - Current
Waitress
Mazzi Cucina
07.2018 - 07.2024
Photographer
Independant
01.2018 - Current
Associate of Arts - Digital Media
BRAND LAB
Associate of Arts - Photography
Cief
Associate of Arts - Commercial Photography
RMTF